Lexmark X746de User Manual
Solving paper feed problems
Paper frequently jams
Try one or more of the following:
C
HECK
THE
PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
media guidelines.
M
AKE
SURE
THERE
IS
NOT
TOO
MUCH
PAPER
IN
THE
PAPER
TRAY
Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder.
M
AKE
SURE
THE
ENTIRE
PAPER
STACK
IS
SITTING
FLAT
IN
THE
TRAY
Before loading the paper, do the following:
•
Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
•
Straighten the edges on a level surface.
C
HECK
THE
PAPER
GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
L
OAD
PAPER
FROM
A
FRESH
PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
C
HECK
THE
PAPER
PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
T
URN
ON
J
AM
R
ECOVERY
1
From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2
Touch the arrows next to Jam Recovery until On or Auto appears.
3
Touch Submit.
Troubleshooting
306