Lexmark X746de User Manuals

Table of Contents

• Contents

  2
• Safety information

  7
• Learning about the printer

  9
  • Finding information about the printer

    9
  • Selecting a location for the printer

    10
  • Printer configurations

    11
  • Understanding the ADF and scanner glass

    13
  • Using the printer control panel

    14
• Understanding the home screen

  16
  • Understanding the home screen

    16
  • Using the touch-screen buttons

    18
• Setting up and using the home screen applications

  20
  • Accessing the Embedded Web Server

    20
  • Showing or hiding icons on the home screen

    20
  • Activating the home screen applications

    21
    • Setting up Forms and Favorites

      21
    • Setting up Scan to Network

      21
    • Setting up My MFP

      22
    • Understanding WS-Scan

      22
    • Setting up Remote Operator Panel

      23
  • Exporting and importing a configuration

    23
• Additional printer setup

  25
  • Installing internal options

    25
    • Available internal options

      25
    • Accessing the system board

      26
    • Installing a memory card

      30
    • Installing a flash memory or firmware card

      32
    • Installing an Internal Solutions Port

      33
    • Installing a printer hard disk

      37
    • Removing a printer hard disk

      41
  • Installing hardware options

    42
    • Order of installation

      42
    • Installing optional drawers

      43
  • Attaching cables

    44
  • Setting up the printer software

    46
    • Installing the printer software

      46
    • Updating available options in the printer driver

      47
  • Networking

    48
    • Preparing to set up the printer on a wireless network

      48
    • Installing the printer on a wireless network (Windows)

      48
    • Installing the printer on a wireless network (Macintosh)

      50
    • Installing the printer on a wired network

      52
    • Changing port settings after installing a new network Internal Solutions Port

      55
    • Setting up serial printing

      56
  • Verifying printer setup

    58
    • Printing a menu settings page

      58
    • Printing a network setup page

      58
• Loading paper and specialty media

  59
  • Setting the paper size and type

    59
  • Configuring Universal paper settings

    59
  • Loading the standard or optional 550-sheet tray

    59
  • Loading the optional 550-sheet special media tray

    63
  • Loading the 2,000-sheet high-capacity feeder

    69
  • Loading the multipurpose feeder

    71
  • Linking and unlinking trays

    74
    • Unlinking trays

      74
    • Linking trays

      74
    • Creating a custom name for a paper type

      75
    • Assigning a custom paper type name

      75
    • Configuring a custom name

      75
• Paper and specialty media guidelines

  77
  • Paper guidelines

    77
    • Paper characteristics

      77
    • Unacceptable paper

      78
    • Selecting paper

      78
    • Selecting preprinted forms and letterhead

      78
    • Using recycled paper and other office papers

      79
    • Storing paper

      80
  • Supported paper sizes, types, and weights

    81
    • Supported paper sizes

      81
    • Supported paper types and weights

      83
• Printing

  84
  • Printing forms

    84
  • Printing a document

    84
    • Printing a document

      84
    • Printing in black and white

      85
    • Adjusting toner darkness

      85
    • Using Max Speed and Max Yield

      85
    • Printing from a mobile device

      86
  • Printing from a flash drive

    86
    • Printing from a flash drive

      86
    • Supported flash drives and file types

      87
  • Printing confidential and other held jobs

    88
    • Storing print jobs in the printer

      88
    • Printing confidential and other held jobs

      88
  • Printing information pages

    89
    • Printing a font sample list

      89
    • Printing a directory list

      89
  • Printing on specialty media

    89
    • Tips on using letterhead

      89
    • Tips on using transparencies

      90
    • Tips on using envelopes

      90
    • Tips on using labels

      91
    • Tips on using card stock

      91
  • Canceling a print job

    92
    • Canceling a print job from the printer control panel

      92
    • Canceling a print job from the computer

      92
• Copying

  93
  • Making copies

    93
    • Making a quick copy

      93
    • Copying using the ADF

      93
    • Copying using the scanner glass

      94
  • Copying film photos

    94
  • Copying on specialty media

    94
    • Copying on transparencies

      94
    • Copying on letterhead

      94
  • Customizing copy settings

    95
    • Copying in black and white

      95
    • Copying to a different size

      95
    • Making copies using paper from a selected tray

      95
    • Copying different paper sizes

      96
    • Copying on both sides of the paper (duplexing)

      96
    • Reducing or enlarging copies

      97
    • Adjusting copy quality

      97
    • Collating copies

      98
    • Placing separator sheets between copies

      98
    • Copying multiple pages onto a single sheet

      99
    • Creating a custom copy job (job build)

      99
  • Placing information on copies

    100
    • Placing the date and time at the top of each page

      100
    • Placing an overlay message on each page

      100
  • Canceling a copy job

    100
    • Canceling a copy job while the document is in the ADF

      100
    • Canceling a copy job while copying pages using the scanner glass

      101
    • Canceling a copy job while pages are being printed

      101
  • Understanding the copy screens and options

    101
    • Copy from

      101
    • Copy to

      101
    • Copies

      101
    • Scale

      102
    • Darkness

      102
    • Sides (Duplex)

      102
    • Collate

      102
    • Content

      102
    • Color

      103
    • Advanced Options

      103
    • Save As Shortcut

      103
• E-mailing

  104
  • Getting ready to e-mail

    104
    • Setting up the e-mail function

      104
    • Configuring e-mail settings

      104
  • Creating an e-mail shortcut

    105
    • Creating an e-mail shortcut using the Embedded Web Server

      105
    • Creating an e-mail shortcut using the printer control panel

      105
  • E-mailing a document

    106
    • Sending an e-mail using the printer control panel

      106
    • Sending an e-mail using a shortcut number

      106
    • Sending an e-mail using the address book

      106
  • Customizing e-mail settings

    107
    • Adding e-mail subject and message information

      107
    • Changing the output file type

      107
  • Canceling an e-mail

    108
  • Understanding e-mail options

    108
    • Recipients

      108
    • Subject

      108
    • Message

      108
    • File Name

      108
    • Original Size

      108
    • Resolution

      108
    • Color

      109
    • Content

      109
    • Darkness

      109
    • Send As

      109
    • Page Setup

      110
    • Scan Preview

      110
    • Advanced Options

      110
• Faxing

  111
  • Getting the printer ready to fax

    111
    • Initial fax setup

      112
    • Choosing a fax connection

      112
    • Connecting to an analog telephone line

      113
    • Connecting to a DSL service

      113
    • Connecting to a PBX or ISDN system

      114
    • Connecting to a distinctive ring service

      114
    • Connecting to an adapter for your country or region

      115
    • Setting the outgoing fax or station name and number

      115
    • Setting the date and time

      116
    • Configuring the printer to observe daylight saving time

      116
  • Creating shortcuts

    117
    • Creating a fax destination shortcut using the Embedded Web Server

      117
    • Creating a fax destination shortcut using the printer control panel

      117
  • Sending a fax

    117
    • Sending a fax using the printer control panel

      117
    • Sending a fax using the computer

      118
    • Sending a fax using shortcuts

      118
    • Sending a fax using the address book

      119
  • Customizing fax settings

    119
    • Changing the fax resolution

      119
    • Making a fax lighter or darker

      120
    • Sending a fax at a scheduled time

      120
    • Viewing a fax log

      120
    • Blocking junk faxes

      120
  • Canceling an outgoing fax

    121
    • Canceling a fax while the original documents are still scanning

      121
    • Canceling a fax after the original documents have been scanned to memory

      121
  • Understanding fax options

    121
    • Content

      121
    • Resolution

      122
    • Darkness

      122
    • Color

      122
    • Page Setup

      122
    • Scan Preview

      122
    • Delayed Send

      123
    • Advanced Options

      123
  • Holding and forwarding faxes

    123
    • Holding faxes

      123
    • Forwarding a fax

      124
• Scanning

  125
  • Using Scan to Network

    125
  • Scanning to an FTP address

    125
    • Creating shortcuts

      125
      • Creating an FTP shortcut using the Embedded Web Server

        125
      • Creating an FTP shortcut using the touch screen

        126
    • Scanning to an FTP address

      126
      • Scanning to an FTP address using the printer control panel

        126
      • Scanning to an FTP address using a shortcut number

        126
      • Scanning to an FTP address using the address book

        127
    • Using the FTP options

      127
      • FTP

        127
      • File Name

        127
      • Original Size

        127
      • Send As

        127
      • Color

        128
      • Resolution

        128
      • Page Setup

        128
      • Content

        128
      • Scan Preview

        128
      • Advanced Options

        129
  • Scanning to a computer or flash drive

    129
    • Scanning to a computer

      129
    • Scanning to a flash drive

      130
    • Using the ScanBack Utility

      130
    • Using the scan profile options

      131
      • Original Size

        131
      • Resolution

        131
      • Color

        131
      • Content

        131
      • Darkness

        132
      • Page Setup

        132
      • Scan Preview

        132
      • Advanced Options

        132
• Understanding the printer menus

  133
  • Menus list

    133
  • Supplies menu

    134
  • Paper menu

    136
    • Default Source menu

      136
    • Paper Size/Type menu

      136
    • Configure MP menu

      139
    • Substitute Size menu

      140
    • Paper Weight menu

      140
    • Paper Loading menu

      142
    • Custom Types menu

      143
    • Custom Scan Sizes menu

      144
    • Custom Names menu

      144
    • Universal Setup menu

      144
  • Reports menu

    145
    • Reports menu

      145
  • Network/Ports menu

    146
    • Active NIC menu

      146
    • Standard Network or Network [x] menus

      146
    • Reports menu

      148
    • Network Card menu

      148
    • TCP/IP menu

      148
    • IPv6 menu

      150
    • Wireless menu

      150
    • AppleTalk menu

      151
    • Standard USB menu

      152
    • Parallel [x] menu

      153
    • Serial [x] menu

      155
    • SMTP Setup menu

      158
  • Security menu

    159
    • Edit Security Setups menu

      159
    • Miscellaneous Security Settings menu

      160
    • Confidential Print menu

      161
    • Disk Wiping menu

      161
    • Security Audit Log menu

      163
    • Set Date and Time menu

      165
  • Settings menu

    166
    • General Settings menu

      166
    • Copy Settings menu

      174
    • Fax Settings menu

      178
      • Fax Mode (Analog Fax Setup) menu

        178
      • Fax Mode (Fax Server Setup) menu

        187
    • E-mail Settings menu

      188
    • FTP Settings menu

      193
    • Flash Drive menu

      197
    • Print Settings

      202
      • Setup menu

        202
      • Finishing menu

        204
      • Quality menu

        205
      • Job Accounting menu

        208
      • Utilities menu

        210
      • XPS menu

        211
      • PDF menu

        211
      • PostScript menu

        211
      • PCL Emul menu

        212
      • HTML menu

        214
      • Image menu

        215
  • Help menu

    216
• Saving money and the environment

  217
  • Saving paper and toner

    217
    • Using recycled paper

      217
    • Conserving supplies

      217
  • Saving energy

    218
    • Using Eco-Mode

      218
    • Reducing printer noise

      218
    • Adjusting Sleep mode

      219
    • Using Hibernate Mode

      220
    • Adjusting the brightness of the display

      220
    • Restoring factory default settings

      221
  • Recycling

    221
    • Recycling Lexmark products

      221
    • Recycling Lexmark packaging

      222
    • Returning Lexmark cartridges for reuse or recycling

      222
• Securing the printer

  223
  • Locking the system board

    223
  • Statement of Volatility

    223
  • Erasing volatile memory

    224
  • Erasing non-volatile memory

    224
  • Erasing printer hard disk memory

    225
  • Configuring printer hard disk encryption

    225
  • Finding printer security information

    227
• Maintaining the printer

  228
  • Cleaning the printer parts

    228
    • Cleaning the interior of the printer

      228
    • Cleaning the exterior of the printer

      228
    • Cleaning the scanner glass

      229
    • Cleaning the ADF parts

      229
    • Cleaning the printhead lenses

      232
  • Checking the status of parts and supplies

    234
    • Checking the status of parts and supplies on the printer control panel

      234
    • Checking the status of parts and supplies from the Embedded Web Server

      234
  • Ordering parts and supplies

    235
    • Ordering a toner cartridge

      235
    • Ordering a fuser or a transfer module

      235
    • Ordering a waste toner bottle

      236
    • Ordering ADF replacement parts

      236
    • Ordering a photoconductor

      236
  • Using genuine Lexmark parts and supplies

    237
  • Storing supplies

    237
  • Replacing parts and supplies

    237
    • Replacing a toner cartridge

      237
    • Replacing the ADF parts

      239
    • Replacing the waste toner bottle

      245
    • Replacing a photoconductor

      246
  • Resetting the maintenance counter

    249
  • Moving the printer

    249
    • Before moving the printer

      249
    • Moving the printer to another location

      250
    • Shipping the printer

      250
• Managing the printer

  251
  • Finding advanced networking and administrator information

    251
  • Checking the virtual display

    251
  • Viewing reports

    251
  • Setting up e-mail alerts

    251
• Clearing jams

  253
  • Avoiding jams

    253
  • Understanding jam numbers and locations

    254
  • 200–201 paper jams

    255
  • 202–203 paper jams

    260
  • 24x paper jam

    266
  • 250 paper jam

    267
  • 29y.xx paper jams

    267
• Troubleshooting

  270
  • Solving basic printer problems

    270
  • Understanding printer messages

    270
    • Adjusting color

      270
    • An error has occurred with the USB drive. Please remove and reinsert drive.

      270
    • Change [paper source] to [custom type name]

      270
    • Change [paper source] to [custom string]

      271
    • Change [paper source] to [paper type] [paper size]

      271
    • Close front door

      271
    • Close top access cover

      271
    • Disk corrupted

      271
    • Disk full, scan job canceled

      271
    • Disk near full. Securely clearing disk space.

      272
    • Disk problem

      272
    • Error reading USB drive. Remove USB.

      272
    • Fax memory full

      272
    • Fax partition inoperative. Contact system administrator.

      272
    • Fax server 'To Format' not set up. Contact system administrator.

      272
    • Fax Station Name not set up

      272
    • Fax Station Number not set up

      273
    • Insert Tray [x]

      273
    • Install Tray [x]

      273
    • Load [paper source] with [custom type name]

      273
    • Load [paper source] with [custom string]

      273
    • Load [paper source] with [paper size]

      274
    • Load [paper source] with [paper type] [paper size]

      274
    • Load Manual Feeder with [custom type name]

      274
    • Load Manual Feeder with [custom string]

      274
    • Load Manual Feeder with [paper size]

      274
    • Load Manual Feeder with [paper type] [paper size]

      275
    • Memory full, cannot print faxes

      275
    • No analog phone line connected to modem, fax is disabled.

      275
    • Paper changes needed

      275
    • Remove packaging material, [area name]

      275
    • Remove paper from standard output bin

      275
    • Replace separator pad

      275
    • Restore held jobs?

      275
    • Scanner ADF Cover Open

      276
    • Scan Document Too Long

      276
    • SMTP server not set up. Contact system administrator.

      276
    • Some held jobs were not restored

      276
    • Supply needed to complete job

      276
    • Tray [x] paper size unsupported

      276
    • Unsupported disk

      276
    • Weblink server not set up. Contact system administrator

      276
    • 31.xx Missing or defective [color] cartridge

      277
    • 32.xx [color] cartridge part number unsupported by device

      277
    • 34 Incorrect paper size, open [src]

      277
    • 35 Insufficient memory to support Resource Save feature

      277
    • 37 Insufficient memory to collate job

      277
    • 37 Insufficient memory for Flash Memory Defragment operation

      278
    • 37 Insufficient memory, some Held Jobs were deleted

      278
    • 37 Insufficient memory, some held jobs will not be restored

      278
    • 38 Memory full

      278
    • 39 Complex page, some data may not have printed

      278
    • 51 Defective flash detected

      278
    • 52 Not enough free space in flash memory for resources

      278
    • 53 Unformatted flash detected

      279
    • 54 Network [x] software error

      279
    • 54 Serial option [x] error

      279
    • 54 Standard network software error

      279
    • 55 Unsupported option in slot [x]

      279
    • 56 Parallel port [x] disabled

      280
    • 56 Serial port [x] disabled

      280
    • 56 Standard USB port disabled

      280
    • 56 USB port [x] disabled

      280
    • 57 Configuration change, some held jobs were not restored

      280
    • 58 Input config error

      280
    • 58 Too many disks installed

      281
    • 58 Too many flash options installed

      281
    • 58 Too many trays attached

      281
    • 59 Incompatible tray [x]

      281
    • 61 Remove defective disk

      281
    • 62 Disk full

      282
    • 63 Unformatted disk

      282
    • 80.xx Fuser near life warning

      282
    • 80.xx Fuser life warning

      282
    • 80.xx Replace fuser

      282
    • 80.xx Fuser missing

      282
    • 82.xx Replace waste toner bottle

      282
    • 82.xx Waste toner bottle missing

      283
    • 82.xx Waste toner bottle nearly full

      283
    • 83.xx Replace transfer module

      283
    • 83.xx Transfer module life warning

      283
    • 83.xx Transfer module missing

      283
    • 83.xx Transfer module near life warning

      283
    • 84.xx [color] photoconductor missing

      283
    • 84.xx [color] photoconductor nearly low

      283
    • 84.xx [Color] photoconductor low

      284
    • 84.xx Replace [color] photoconductor

      284
    • 88 Replace [color] cartridge

      284
    • 88.xx [Color] cartridge critically low

      284
    • 88.xx [color] cartridge low

      284
    • 88.xx [color] cartridge nearly low

      285
    • 88.xx [Color] cartridge very low

      285
    • 29y.xx Close flatbed cover and load originals if restarting job

      285
    • 280.06 Paper missing

      285
    • 840.01 Scanner disabled by admin

      286
    • 840.02 Scanner disabled. Contact system administrator if problem persists.

      286
    • 1565 Emulation error, load emulation option

      286
  • Solving printing problems

    286
    • Multiple-language PDF files do not print

      286
    • Printer control panel display is blank or displays only diamonds

      286
    • Error message about reading USB drive appears

      286
    • Print jobs do not print

      286
      • Make sure there is no problem with your printer

        286
      • Make sure the printer is ready to print

        286
      • Check if a supply is missing or needs replacement

        287
      • Check if the standard exit bin is full

        287
      • Check if the paper tray is empty

        287
      • Make sure the correct printer software is installed

        287
      • Make sure the internal print server is working properly

        287
      • Make sure you are using a recommended USB, serial, or Ethernet cable

        287
      • Make sure printer cables are securely connected

        287
    • Confidential and other held jobs do not print

      287
      • Partial job, no job, or blank page prints

        287
      • Make sure the printer has sufficient memory

        288
    • Print job takes longer than expected

      288
      • Reduce the complexity of the print job

        288
      • Turn off the Page Protect setting

        288
      • Change the environmental settings

        288
    • Printing slows down

      288
      • Make sure to use paper not narrow enough to invoke the slowdown mode

        288
      • Contact customer support

        288
    • Job prints from the wrong tray or on the wrong paper

      289
      • Check the paper type and paper size settings

        289
    • Incorrect characters print

      289
    • Tray linking does not work

      289
      • Load the same size and type of paper

        289
      • Use the same Paper Size and Paper Type settings

        289
    • Large jobs do not collate

      289
      • Make sure Collate is set to On

        289
      • Reduce the complexity of the print job

        289
      • Make sure the printer has enough memory

        290
    • Unexpected page breaks occur

      290
      • Increase the Print Timeout value

        290
  • Solving copy problems

    290
    • Copier does not respond

      290
      • Check the display for error messages

        290
      • Check the power

        290
    • Scanner unit does not close

      290
    • Poor copy quality

      290
      • Clear any error messages

        291
      • Replace the toner or print cartridge

        291
      • Clean the scanner glass

        291
      • Adjust the toner darkness of the copy

        291
      • Make sure the quality of the original document is satisfactory

        291
      • Place the original document properly

        291
      • Make sure to use the appropriate Copy settings

        291
    • Partial document or photo copies

      292
      • Check the document placement

        292
      • Check the paper size setting

        292
  • Solving scanner problems

    293
    • Checking an unresponsive scanner

      293
    • Scan was not successful

      293
      • Check the cable connections

        293
      • An error may have occurred in the program

        293
    • Scanning takes too long or freezes the computer

      293
      • Other software programs may be interfering with scanning

        293
      • The scan resolution may be set too high

        293
    • Poor scanned image quality

      293
      • Check the display for error messages

        293
      • The scanner glass may be dirty

        294
      • Adjust the scan resolution

        294
      • Check the quality of the original document

        294
      • Check the document placement

        294
    • Partial document or photo scans

      294
      • Check the document placement

        294
      • Check the paper size setting

        294
    • Cannot scan from a computer

      294
      • Check the display for error messages

        294
      • Check the power

        294
      • Check the cable connections

        294
  • Solving fax problems

    295
    • Fax and e-mail functions are not set up

      295
    • Caller ID is not shown

      295
    • Cannot send or receive a fax

      295
      • Check the display for error messages

        295
      • Check the power

        295
      • Check the printer connections

        295
      • Check the telephone wall jack

        296
      • Review this digital phone service checklist

        296
      • Check for a dial tone

        296
      • Temporarily disconnect other equipment

        296
      • Check for jams

        296
      • Temporarily disable Call Waiting

        296
      • Voice Mail service may be interfering with the fax transmission

        296
      • The printer memory may be full

        297
    • Can send but not receive faxes

      297
      • Load paper

        297
      • Check the ring count delay settings

        297
      • Replace the toner or print cartridge

        297
    • Can receive but not send faxes

      297
      • The printer is not in Fax mode

        297
      • The document is not loaded properly

        297
      • Make sure the shortcut number is set up properly

        298
    • Received fax has poor print quality

      298
      • Resend the document

        298
      • Replace the cartridge

        298
      • Make sure the fax transmission speed is not set too high

        298
  • Solving home screen applications problems

    298
    • An application error has occurred

      298
      • Check the system log for relevant details

        298
      • Make sure the file name you want to scan to is not already in use

        299
      • Adjust the scan settings

        299
      • Contact customer support

        299
    • Forms and Favorites troubleshooting

      299
      • Forms are not available or are not working

        299
      • A network destination stopped working or is invalid

        300
    • Scan to Network troubleshooting

      301
      • The application icon is missing from the home screen

        301
      • Printer cannot scan to the selected destination

        301
    • My MFP troubleshooting

      302
      • Error reading USB drive

        302
      • Nothing happens when USB drive is inserted

        302
      • I forgot the password to My MFP

        302
  • Solving option problems

    303
    • Option does not operate correctly or quits after it is installed

      303
      • Reset the printer

        303
      • Check to see if the option is connected to the printer

        303
      • Make sure the option is installed correctly

        303
      • Make sure the option is selected

        303
    • Paper tray problems

      303
      • Make sure the paper is loaded correctly

        303
      • Reset the printer

        303
      • Make sure the paper tray is installed correctly

        304
    • 2,000-sheet drawer problems

      304
      • Check the drawer connection

        304
      • Load paper

        304
      • Clear any jams

        304
      • Avoid paper jams

        304
    • Memory card

      304
    • Cannot detect flash memory card

      304
    • Cannot detect printer hard disk

      304
    • Internal Solutions Port does not operate correctly

      305
      • Check the Internal Solutions Port (ISP) connections

        305
      • Check the cable

        305
      • Make sure the network software is configured correctly

        305
    • Internal print server does not operate correctly

      305
      • Check the print server connections

        305
      • Make sure the network software is configured correctly

        305
    • USB/parallel interface card does not operate correctly

      305
      • Check the USB/parallel interface card connection

        305
      • Check the cable

        305
  • Solving paper feed problems

    306
    • Paper frequently jams

      306
      • Check the paper

        306
      • Make sure there is not too much paper in the paper tray

        306
      • Make sure the entire paper stack is sitting flat in the tray

        306
      • Check the paper guides

        306
      • Load paper from a fresh package

        306
    • Paper jam message remains after jam is cleared

      306
      • Check the paper path

        306
    • Jammed pages are not reprinted

      306
      • Turn on Jam Recovery

        306
  • Solving print quality problems

    307
    • Characters have jagged or uneven edges

      307
    • Clipped images

      307
      • Check the guides

        307
      • Check the paper size setting

        307
    • Fine horizontal lines appear on color pages

      307
    • Gray background

      308
      • Check the Toner Darkness setting

        308
      • The toner cartridge may be worn or defective

        308
    • Incorrect margins

      308
      • Check the paper guides

        308
      • Check the paper size setting

        308
    • Light colored line, white line, or incorrectly colored line appears on prints

      309
      • Make sure there is no defective toner cartridge

        309
      • Make sure the photoconductor unit is not defective

        309
      • Make sure the transfer module is not defective

        309
      • Clean the printhead lenses

        309
    • Paper curl

      309
      • Check the paper type and weight settings

        309
      • Load paper from a fresh package

        309
    • Print irregularities

      310
      • Load paper from a fresh package

        310
      • Check the paper type and weight settings

        310
      • Avoid textured paper with rough finishes

        310
      • Make sure there is no defective toner cartridge

        310
      • Make sure the transfer module is not defective

        310
      • Make sure the fuser is not defective

        310
    • Print is too dark

      311
      • Check the darkness, brightness, and contrast settings

        311
      • Load paper from a fresh package

        311
      • Avoid textured paper with rough finishes

        311
      • Check the Paper Type setting

        311
    • Print is too light

      311
      • Check the darkness, brightness, and contrast settings

        312
      • Load paper from a fresh package

        312
      • Avoid textured paper with rough finishes

        312
      • Check the Paper Type setting

        312
      • Make sure the print or toner cartridge is not low on toner

        312
      • Contact customer support

        312
    • Printer is printing blank pages

      313
      • Make sure there is no packing material left on the print or toner cartridge

        313
      • Make sure the print or toner cartridge is not low on toner

        313
      • Contact customer support

        313
    • Repeating defects appear on prints

      313
      • Replace the print or toner cartridge

        313
      • Replace the photoconductor

        314
      • Replace the fuser

        314
    • Shadow images appear on prints

      314
      • Check the paper type and weight settings

        314
      • Make sure the photoconductor is not defective

        314
      • Make sure the print or toner cartridge is not low on toner

        314
      • Contact customer support

        315
    • Skewed print

      315
      • Check the paper guides

        315
      • Check the paper

        315
      • Make sure the printer is clean or is not contaminated with paper dust

        315
      • Make sure the paper feed rollers are clean and are not contaminated with dust

        315
    • Solid color pages

      316
      • Make sure the photoconductor is not defective and is installed correctly

        316
    • Black or white streaks appear on transparencies or paper

      316
      • Ensure that the fill pattern is correct

        316
      • Check the paper type

        316
      • Make sure the print cartridge is not low on toner

        317
    • Streaked horizontal lines appear on prints

      317
      • Select another tray or feeder

        317
      • Make sure there is no worn, defective, or empty toner cartridge

        317
      • Clear the paper path around the toner cartridge

        317
    • Streaked vertical lines appear on prints

      318
      • Select another tray or feeder

        318
      • Make sure there is no worn, defective, or empty toner cartridge

        318
      • Clear the paper path around the toner cartridge

        318
      • Make sure there is no toner in the paper path

        318
    • Toner fog or background shading appears on the page

      318
      • Make sure the toner cartridge is installed correctly or is not defective

        318
      • Make sure the transfer module is not worn or defective

        318
      • Make sure the photoconductor unit is not worn or defective

        318
      • Make sure the fuser is not worn or defective

        319
      • Make sure the printer has recalibrated recently

        319
      • Make sure the application has not specified an off-white background

        319
      • Make sure no toner is in the paper path

        319
    • Toner rubs off

      319
      • Check the paper type and weight settings

        319
      • Check the paper texture setting

        319
      • Make sure the fuser is not worn or defective

        319
    • Toner specks

      320
      • Make sure there is no defective toner cartridge

        320
      • Make sure the photoconductor unit is not defective

        320
      • Call customer support

        320
    • Transparency print quality is poor

      320
      • Check the transparencies

        320
      • Check the paper type setting

        320
  • Solving color quality problems

    320
    • FAQ about color printing

      320
  • Embedded Web Server does not open

    323
    • Check the network connection

      323
    • Check the address entered in the Web browser

      323
    • Temporarily disable Web proxy servers

      323
  • Contacting customer support

    323
• Notices

  324
  • Product information

    324
  • Edition notice

    324
  • UNITED STATES GOVERNMENT RIGHTS

    325
  • Trademarks

    325
  • Federal Communications Commission (FCC) compliance information statement

    326
  • Modular component notice

    326
  • Noise emission levels

    327
  • Waste from Electrical and Electronic Equipment (WEEE) directive

    327
  • Product disposal

    327
  • Temperature information

    327
  • Static sensitivity notice

    328
  • ENERGY STAR

    328
  • Laser notice

    328
  • Laser advisory label

    328
  • Power consumption

    329
    • Product power consumption

      329
    • Sleep Mode

      330
    • Off mode

      330
    • Total energy usage

      330
  • European Community (EC) directives conformity

    330
  • Radio interference notice

    330
  • Regulatory notices for telecommunication terminal equipment

    331
  • Notice to users of the US telephone network: FCC requirements

    331
  • South Africa telecommunications notice

    332
  • Notice to users of the Canadian telephone network

    332
  • Notice to users of the New Zealand telephone network

    333
  • Notice to Users in the European Union

    334
  • Regulatory notices for wireless products

    334
  • Exposure to radio frequency radiation

    334
  • Notice to users in Brazil

    334
  • Industry Canada (Canada)

    334
  • Taiwan NCC RF notice statement

    335
  • Notice to users in the European Union

    335
  • Statement of Limited Warranty

    337
• Index

  340