Lexmark MS312dn Laser Printer User Manual
Print job takes longer than expected
Action
Yes
No
Step 1
Change the environmental settings of the printer.
a
From the control panel, navigate to:
Settings > General Settings
Settings > General Settings
b
Select Eco
‑Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
consumption of energy or supplies, or both.
Did the job print?
The problem is solved. Go to step 2.
Step 2
Reduce the font size, the number and complexity of images, and the
number of pages in the print job, and then resend the job
number of pages in the print job, and then resend the job
Did the job print?
The problem is solved. Go to step 3.
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
The problem is solved. Go to step 4.
Step 4
a
Disable the Page Protect feature.
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
Settings > General Settings > Print Recovery > Page Protect > Off
b
Resend the print job.
Did the job print?
The problem is solved. Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is solved. Contact
.
Print quality problems
Clipped pages or images
Leading edge
Trailing edge
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ABCDE
ABCDE
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Troubleshooting
184