User ManualTable of ContentsContents2Safety information7Learning about the printer9Using this guide9Finding information about the printer9Selecting a location for the printer10Printer configurations11Additional printer setup14Installing internal options14Available internal options14Accessing the controller board14Installing an optional card15Installing hardware options17Installing optional trays17Attaching cables18Setting up the printer software19Installing the printer19Adding available options in the print driver19Networking20Preparing to set up the printer on an Ethernet network20Preparing to set up the printer on a wireless network21MS315 and MS415 Wireless Setup Wizard22Connecting the printer using the Wireless Setup Wizard22MS312 Wi-Fi Protected Setup22Connecting the printer to a wireless network using Wi-Fi Protected Setup22MS315 and MS415 Wi-Fi Protected Setup23Connecting the printer to a wireless network using Wi-Fi Protected Setup23Connecting the printer to a wireless network using the printer software24Using the Wireless Setup Utility (Windows only)24Using the Wireless Setup Assistant (Macintosh only)24Connecting the printer to a wireless network using the Embedded Web Server25Verifying printer setup25MS312 printing menu settings and network setup pages25Printing a menu settings page25Printing a network setup page26MS315 and MS415 printing menu settings and network setup pages26Printing a menu settings page26Printing a network setup page26Using MS31227Using the printer control panel27Understanding the colors of the Sleep button and indicator lights28Installing the Local Printer Settings Utility28Using the Local Printer Settings Utility29Using MS315 and MS41530Using the control panel30Understanding the colors of the Sleep button and indicator lights31Accessing the Embedded Web Server31Loading paper and specialty media32MS312 paper size and type setup32Setting the paper size and type32Configuring Universal paper settings32MS315 and MS415 paper size and type setup33Setting the paper size and type33Configuring Universal paper settings33Using the standard bin and paper stop33Loading trays34Loading the multipurpose feeder38Linking and unlinking trays41MS312 tray linking41Linking and unlinking trays41Configuring a custom paper type42Assigning a custom paper type42MS315 and MS415 tray linking43Linking and unlinking trays43Creating a custom name for a paper type43Assigning a custom paper type44Paper and specialty media guide45Paper guidelines45Paper characteristics45Unacceptable paper46Selecting paper46Selecting preprinted forms and letterhead46Using recycled paper and other office papers47Storing paper48Using specialty media48Tips on using card stock48Tips on using envelopes49Tips on using labels49Tips on using letterhead50Tips on using transparencies50Supported paper sizes, types, and weights51Supported paper sizes51Supported paper types and weights52Printing54Printing a document54Printing a document54MS312 toner darkness adjustment54Adjusting toner darkness54MS315 and MS415 toner darkness adjustment55Adjusting toner darkness55MS315 and MS415 Printing confidential and other held jobs56Storing print jobs in the printer56Printing information pages57MS312 information pages57Printing a font sample list57MS315 and MS415 information pages57Printing a font sample list57Printing a directory list57Printing from a mobile device57Canceling a print job58Canceling a print job from the printer control panel58Canceling a print job from the computer58Saving money and the environment59Saving paper and toner59Using recycled paper59Conserving supplies59Recycling60Recycling Lexmark products60Recycling Lexmark packaging60Returning Lexmark cartridges for reuse or recycling60Managing the printer62Finding advanced networking and administrator information62Copying printer settings to other printers62Configuring supply notifications from the Embedded Web Server62MS312 printer management63Accessing the remote control panel63Viewing reports64Restoring factory default settings64Creating a printer control panel PIN64Saving energy65Using Eco-Mode65Using Hibernate mode65Adjusting Sleep mode66Setting Hibernate Timeout66Using Schedule Power Modes67MS315 and MS415 printer management67Checking the virtual display67Modifying confidential print settings67Saving energy68Using Eco-mode68Reducing printer noise68Adjusting Sleep mode69Using Hibernate mode70Setting Hibernate Timeout70Using Schedule Power Modes71Adjusting the brightness of the printer display71Restoring factory default settings71Securing the printer73Using the security lock feature73Statement of Volatility73Erasing volatile memory74Erasing non-volatile memory74MS312 non-volatile memory erase74Erasing non-volatile memory74MS315 and MS415 non-volatile memory erase74Erasing non-volatile memory74Finding printer security information75Understanding the printer menus76MS312 menus list76Menus list76MS315 and MS415 menus list76Menus list76Paper menu77MS312 paper menu77Default Source menu77Paper Size/Type menu78MS315 and MS415 paper menus81Default Source menu81Paper Size/Type menu81Configure MP menu84Substitute Size menu84Paper Texture menu84Paper Weight menu86Paper Loading menu87Custom Types menu88Universal Setup menu89Reports menu89Reports menu89Network/Ports menu90Active NIC menu90MS312 network/ports menu90Standard Network or Network [x] menu90Reports menu92Wireless menu92MS315 and MS415 network/ports menus93Standard Network or Network [x] menus93Reports menu94Wireless menu94Network Card menu95TCP/IP menu95IPv6 menu96Standard USB menu97Standard Parallel menu99AppleTalk menu100SMTP Setup menu101Security menu102MS315 and MS415 security menu102Confidential Print menu102Security Audit Log menu103Set Date and Time menu103Settings menu104MS312 general settings104General Settings menu104MS315 and MS415 general settings108General Settings menu108Print Settings113Setup menu113Finishing menu114Quality menu116XPS menu117PostScript menu117MS312 print settings117Utilities menu117PCL Emul menu118MS315 and MS415 print settings120Job Accounting menu120Utilities menu122PDF menu122PCL Emul menu123HTML menu125Image menu126MS315 and MS415 help menu127Help menu127Clearing jams128Avoiding jams128MS312 jams129Understanding jam messages and locations129Jam, front door [20y.xx]130Jam, rear door [20y.xx]133Jam, standard bin [20y.xx]134Jam, pull tray 1. Push down blue flap. [23y.xx]135Jam, tray [x] [24y.xx]136Jam, MP feeder [250.xx]137MS315 and MS415 jams138Understanding jam messages and locations138[x]-page jam, open front door. [20y.xx]139[x]-page jam, open rear door. [20y.xx]142[x]-page jam, clear standard bin. [20y.xx]143[x]-page jam, remove tray 1 to clear duplex. [23y.xx]144[x]-page jam, open tray [x]. [24y.xx]145[x]-page jam, clear manual feeder. [25y.xx]146Maintaining the printer148Cleaning the printer148Checking the status of parts and supplies148Estimated number of remaining pages149Ordering parts and supplies149Using genuine Lexmark parts and supplies149Ordering toner cartridges149Ordering an imaging unit150Storing supplies150Replacing supplies151Replacing the toner cartridge151Replacing the imaging unit152Moving the printer154Before moving the printer154Moving the printer to another location155Shipping the printer155Troubleshooting156Understanding the printer messages156MS312 printer messages156Bin full. Remove paper.156Cannot collate large document [37]156Cannot defrag flash memory [37]156Change [paper source] to [custom string]. Load [orientation].156Change [paper source] to [custom type name]. Load [orientation].157Change [paper source] to [paper size]. Load [orientation].157Change [paper source] to [paper type] [paper size]. Load [orientation].157Complex page may misprint [39]157Defective flash memory [51]157Flash memory full [52]158Flash memory unformatted [53]158Load MP feeder with [custom type name] [orientation]158Load MP feeder with [custom string] [orientation]158Load MP feeder with [paper size] [orientation]159Load MP feeder with [paper type] [paper size] [orientation]159Memory low, no Resource Save [35]159Non-Lexmark [supply type], see User’s Guide [33.xy]159Network error, port [x] [54]160Network error, standard port [54]160Paper too short [34]160Parallel port disabled [56]160Printer restart. Check last job.161Rear USB port disabled [56]161Too many trays. Remove some. [58]161MS315 and MS415 printer messages161Change [paper source] to [custom string] load [orientation]161Change [paper source] to [custom type name] load [orientation]161Change [paper source] to [paper size] load [orientation]162Change [paper source] to [paper type] [paper size] load [orientation]162Complex page, some data may not have printed [39]162Configuration change, some held jobs were not restored [57]162Defective flash detected [51]162Incorrect paper size, open [paper source] [34]163Insufficient memory to support Resource Save feature [35]163Insufficient memory to collate job [37]163Insufficient memory for Flash Memory Defragment operation [37]163Insufficient memory, some Held Jobs were deleted [37]163Insufficient memory, some held jobs will not be restored [37]164Load Manual Feeder with [custom type name] [orientation]164Load Manual Feeder with [custom string] [orientation]164Load Manual Feeder with [paper size] [orientation]164Load Manual Feeder with [paper type] [paper size] [orientation]164Network [x] software error [54]165Non-Lexmark [supply type], see User’s Guide [33.xy]165Not enough free space in flash memory for resources [52]165Printer had to restart. Last job may be incomplete.165Remove paper from standard output bin166Serial option [x] error [54]166SMTP server not set up. Contact system administrator.166Standard network software error [54]166Standard parallel port disabled [56]166Standard USB port disabled [56]167Too many flash options installed [58]167Too many trays attached [58]167Unformatted flash detected [53]167Unsupported option in slot [x] [55]167Weblink server not set up. Contact system administrator.168Cartridge, imaging unit mismatch [41.xy]168Cartridge low [88.xy]168Cartridge nearly low [88.xy]168Cartridge very low, [x] estimated pages remain [88.xy]168Close front door168Credentials invalid. Print job canceled.168Imaging unit low [84.xy]169Imaging unit nearly low [84.xy]169Imaging unit very low, [x] estimated pages remain [84.xy]169Insert tray [x]169Load [paper source] with [custom string] [orientation]169Load [paper source] with [custom type name] [orientation]169Load [paper source] with [paper size] [orientation]170Load [paper source] with [paper type] [paper size] [orientation]170Memory full [38]170Print quota exceeded. Print job canceled.170Print quota exceeded. Print job incomplete.170Reinstall missing or unresponsive cartridge [31.xy]170Reinstall missing or unresponsive imaging unit [31.xy]171Replace cartridge, 0 estimated pages remain [88.xy]171Replace cartridge, printer region mismatch [42.xy]171Replace imaging unit, 0 estimated pages remain [84.xy]171Replace unsupported cartridge [32.xy]172Replace unsupported imaging unit [32.xy]172Solving printer problems172Basic printer problems172The printer is not responding172Printer display is blank174Option problems174Cannot detect internal option174Tray problems175MS312 paper feed problems176Paper jam message remains after jam is cleared176Jammed pages are not reprinted176MS315 and MS415 paper feed problems177Paper frequently jams177Paper jam message remains after jam is cleared177Jammed pages are not reprinted178Solving print problems178Printing problems178Print jobs do not print178Printing slows down179Job prints from the wrong tray or on the wrong paper179Incorrect characters print180Tray linking does not work180Large jobs do not collate181Unexpected page breaks occur181MS312 printing problems182Print job takes longer than expected182MS315 and MS415 printing problems183Multiple-language PDF files do not print183Confidential and other held jobs do not print183Print job takes longer than expected184Print quality problems184Clipped pages or images184Shadow images appear on prints185Gray background on prints186Incorrect margins on prints187Paper curl188Print irregularities189Repeating defects appear on prints190Print is too dark190Print is too light192Printer is printing blank pages193Skewed print194Printer is printing solid black pages195Transparency print quality is poor195Streaked horizontal lines appear on prints196Streaked vertical lines appear on prints197Horizontal voids appear on prints198Vertical voids appear on prints199Toner specks appear on prints200Toner fog or background shading appears on prints200Toner rubs off200Uneven print density201MS312 print quality problem201Characters have jagged or uneven edges201MS315 and MS415 print quality problem202Characters have jagged or uneven edges202Embedded Web Server does not open203Contacting customer support204Notices205Product information205Edition notice205GOVERNMENT END USERS205Trademarks206Federal Communications Commission (FCC) compliance information statement207Modular component notice207Licensing notices207Noise emission levels208Waste from Electrical and Electronic Equipment (WEEE) directive208India E-Waste notice208Product disposal208Static sensitivity notice209ENERGY STAR209Temperature information209Laser notice209Laser advisory label209Power consumption210Product power consumption210Sleep Mode211Hibernate Mode211Off mode211Total energy usage211European Community (EC) directives conformity212Regulatory notices for wireless products212Exposure to radio frequency radiation212Industry Canada (Canada)212Notice to users in the European Union213STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...215Patent acknowledgment217Index218Size: 6.26 MBPages: 225Language: EnglishOpen manual
