OKI C5100 User Manual

Page of 162
C5100 Troubleshooting  • 145
Cannot print.
PRNUSBX WRITE ERROR
 is displayed.
Possible cause
Remedy
Interface is disabled. In the printer menu settings, enable the USB 
interface (
USB MENU
 
→ 
USB
 
→ 
ENABLE
).
Printer is switched 
OFF.
Turn on the printer.
Printer interface 
cable is 
disconnected.
Reconnect the printer interface cable.
A converter, buffer, 
extension cable or 
USB hub is being 
used.
Test by connecting the printer and computer 
directly.
Printer driver output 
port is incorrect.
Set correct output port to which the printer 
interface cable is connected.
Printer is not selected 
in the printer driver.
Select the printer or set to default printer.
Incorrect printer 
driver is being used.
Delete this printer driver and install correct printer 
driver from the Drivers CD supplied with your 
printer.