OKI C5100 User Manual

Page of 162
C5100 Troubleshooting  • 147
Printer requests paper size change to continue 
printing.
P
ROBLEMS
 
WITH
 
POOR
 
QUALITY
 
PRINTING
Longitudinal white stripes
Longitudinal fading
Possible cause
Remedy
Paper loaded in tray is 
different size from that 
formatted in software 
application.
Either change paper in tray to match size 
formatted in application and press 
ON-LINE
 to 
continue, or continue printing on existing paper by 
pressing 
ON-LINE
.
Remedy
Clean LED head with lens cleaner or soft tissue.
Change toner cartridge.
Change image drum.
Possible cause
Remedy
LED head is dirty.
Clean LED head with lens cleaner or soft tissue.
Toner is low.
Change toner cartridge.
Paper is unsuitable for 
printer.
Use recommended paper.