Sony UP-970AD User Manual

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Error Messages

41

Messages appear on the LCD under the following 
conditions. Take the remedial actions shown next to the 
messages to correct the problem.

DOOR

The paper door is open.
tPress the OPEN/CLOSE button or 

push the paper door to lock it. 

EMPTY

•

There is no paper loaded.

•

Paper has been used up.
tLoad some paper.

COOL

The protection circuit that prevents the 
thermal head from overheating has 
been activated.
tWait for the message to disappear. 

Printing will then resume 
automatically.

LOCK

The menu operation function is locked. 
The jog dial, CONTRAST control and 
BRIGHT control are disabled.
tIf you want to perform menu 

operations or use those controls, 
contact the nearest authorized 
dealer.

ERROR

An internal problem has occurred.
tContact the nearest authorized 

SONY dealer.

NOINP

No video signal is input.
tInput a video signal.

ME:NG

The “MEDIA” menu item settings are 
not correct. 
tCheck whether the “MEDIA” 

settings suit loaded printing paper.

tThe UP-970AD cannot use UPT-

210BL. Use UPP-210SE or UPP-
210HD printing paper.