DELL NX046 User Manual
Troubleshooting
115
• Reseat the memory modules (see "Memory" on page 187) to ensure that your
computer is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 136).
I
F
YO U
E X PE R I E N C E
O T H E R
M E M O RY
P R O B L E M S
—
• Reseat the memory modules (see "Memory" on page 187) to ensure that your
computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing
• Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see "Memory" on
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 136).
Mouse Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
C
H E C K
T H E
M O U S E
C A B L E
—
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
• Remove any mouse extension cables, and connect the mouse directly to the computer.
• Verify that the mouse cable is connected as shown on the setup diagram for your
• Verify that the mouse cable is connected as shown on the setup diagram for your
computer.
R
E S TA RT
T H E
CO MP U T E R
—
1
Simultaneously press <Ctrl><Esc> to display the Start menu.
2
Press <
u>
,
press the up- and down-arrow keys
to highlight Shut down or Turn
Off, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the setup
diagram.
4
Turn on the computer.
T
ES T
T H E
MO U SE
— Connect a properly working mouse to the computer, then try
using the mouse.
C
C
H E C K
T H E
M O U S E
S E TT I N G S
—
Windows XP:
1
Click Start→ Control Panel→ Mouse.
2
Adjust the settings as needed.