Dynex DX-800U User Manual
Troubleshooting
5
Troubleshooting
Specifications
E
XPECTED
RUNTIME
IN
MINUTES
Because of the differences in computer components, the runtime will
vary.
vary.
Legal notices
© 2005 Dynex. DYNEX and the DYNEX logo are trademarks of Best Buy
Enterprise Services, Inc. Other brands and product names are trademarks
or registered trademarks of their respective holders. Specifications and
features are subject to change without notice or obligation.
Support number: (800) 305-2204
URL: www.dynexproducts.com
Enterprise Services, Inc. Other brands and product names are trademarks
or registered trademarks of their respective holders. Specifications and
features are subject to change without notice or obligation.
Support number: (800) 305-2204
URL: www.dynexproducts.com
Problem
Probable cause
Solution
The surge-protected
outlets stop
providing power to
devices. The circuit
breaker button is
projecting from the
side of your UPS.
outlets stop
providing power to
devices. The circuit
breaker button is
projecting from the
side of your UPS.
The circuit breaker
has tripped due to an
overload.
has tripped due to an
overload.
Turn off your UPS
and unplug at least
one device. Wait 10
seconds, reset the
circuit breaker by
depressing the
button, then turn on
your UPS.
and unplug at least
one device. Wait 10
seconds, reset the
circuit breaker by
depressing the
button, then turn on
your UPS.
The battery does not
run as long as
expected.
run as long as
expected.
The battery charge is
depleted.
depleted.
The battery is worn
out.
out.
Recharge the battery.
Replace the battery.
The UPS will not turn
on.
on.
The UPS is not
plugged in.
plugged in.
The on/off switch is
designed to prevent
damage by rapidly
turning it off and on.
designed to prevent
damage by rapidly
turning it off and on.
Mechanical problem
Plug the UPS into an
electrical outlet.
electrical outlet.
Turn off your UPS.
Wait 10 seconds,
then turn on your
UPS.
Wait 10 seconds,
then turn on your
UPS.
Contact your
supplier.
supplier.
PowerPanel™
Personal Edition
software is inactive
(all icons are gray).
Personal Edition
software is inactive
(all icons are gray).
The USB or serial
cable is not
connected.
cable is not
connected.
The USB or serial
cable is connected to
the wrong port.
cable is connected to
the wrong port.
Your UPS is not
providing battery
power.
providing battery
power.
The serial cable is not
the cable that was
included with your
UPS.
the cable that was
included with your
UPS.
Connect the USB or
serial cable to your
UPS unit and an open
USB or serial port on
the back of the
computer. You must
use the cable that
came with your UPS.
serial cable to your
UPS unit and an open
USB or serial port on
the back of the
computer. You must
use the cable that
came with your UPS.
Check the back of the
computer for an
additional USB or
serial port. Move the
cable to this port.
computer for an
additional USB or
serial port. Move the
cable to this port.
Shut down your
computer and turn
off your UPS. Wait 10
seconds, turn on
your UPS. This should
reset your UPS.
computer and turn
off your UPS. Wait 10
seconds, turn on
your UPS. This should
reset your UPS.
Use the serial cable
that came with your
UPS.
that came with your
UPS.
Capacity
800 VA /450 W
Input voltage on utility
90 V to 140 V
Input frequency
57 Hz to 63 Hz
On-battery output voltage
120 VAC ± 5 %
Transfer time
6 ms typical
Max. load for UPS outlets
(4 Outlets)
(4 Outlets)
800 VA /450 W
Max. load for full-time surge
protection outlets (8 outlets)
protection outlets (8 outlets)
12 Amps
On-battery output wave form
Simulated sine wave form
Operating temperature
32°F to 95°F
0°C to 35°C
0°C to 35°C
Operating relative humidity
0 to 95 % non-condensing
Size (L × W × H)
11" × 6 5/8" × 3 1/2"
28 cm × 16.9 cm × 8.7 cm
28 cm × 16.9 cm × 8.7 cm
Net weight
14.3 lbs
6.49 kg
6.49 kg
Typical battery recharge time
8 hours typical from total
discharge
discharge
Typical battery life
3 to 6 years, depending on
number of discharge/recharge
cycles
number of discharge/recharge
cycles
Model
Runtime
iMac G4
70 minutes
Desktop PC with
LCD monitor
LCD monitor
45 minutes
Desktop PC with
15" monitor
15" monitor
28 minutes
Desktop PC with
17" monitor
17" monitor
22 minutes
Desktop PC with
21" monitor
21" monitor
16 minutes
Dynex-DX-800U UPS.fm Page 5 Tuesday, July 26, 2005 6:07 PM