EMC DS-32B2 User Manual
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Customer Support
Before Calling the Customer Support Center
Have the following information available before calling the Customer
Support Center or your support representative (if one has been
assigned to you):
Support Center or your support representative (if one has been
assigned to you):
❑ Your company name
❑ Your name
❑ Your phone number
❑ For an existing problem, the problem tracking system ID, if one
was previously assigned to the problem by a support
representative
representative