EMC DS-32B2 User Manual

For a new problem, please provide the following information:

❑ Release level of the software that you are running

❑ Software installation parameters

❑ Host type on which you are running

❑ Operating system you are running and its release number

❑ Functions of the software that you are running

❑ Whether you can reproduce the problem

❑ Previous occurrences of the problem

❑ Whether the software has ever worked correctly

❑ Time period that the software did work properly

❑ Conditions under which the software worked properly

❑ Changes to your system between the time the software worked 

properly and the problem began

❑ Exact sequence of events that led to the system error

❑ Message numbers and complete text of any messages that the 

system produced

❑ Log file dated near the time the error occurred

❑ Results from tests that you have run

❑ Other related system output

❑ Other information that may help solve the problem