Lucent Technologies 7101A User Manual

Issue 4

June 1999

Using the Features 

44

Assisting Callers with Special Tools 

4. One of the following options occurs:

■

The call automatically rings through when the busy line becomes 
available.

■

If the line does not become available within the time preset by your 
system manager, the call rings back to you. To try to transfer again, 
repeat steps 1 through 3.

You can alternate between active and split calls by pressing the 

SPLIT

-

SWAP

 

button. This operation happens only if you have a split call and an active call, and 
both calls are in the talking state. If you press the 

SPLIT-SWAP

 button during 

non-talking states (for example, dialing, ringing states, and so forth), then the 
split-swap operation is denied. For outgoing trunk calls, the state of the trunk is 
considered to be in talking state once the trunk is cut-through or the trunk answer 
supervision timer times out.

The 

SPLIT

 button lamp remains lit during the split-swap operation and the 

SPLIT

 

button lamp flutters if the split-swap operation is denied. The Split-Swap lamp 
stays off during the split-swap operation.

During the split-swap operation, if you:

■

press the 

SPLIT

 button, then all parties are joined in conference and further 

presses of the 

SPLIT

 button or the 

SPLIT-SWAP

 button are denied.

■

press the 

RELEASE

 button, then the active call and the split call are 

connected.

■

press the 

HOLD

 button, then the active call and the split call are connected, 

and the connected call is put on hold.

■

press the 

CANCEL

 button, then the active will drops and the split away party 

joins with you as the active call.

George calls you and you press the 

START

 button and dial Harry, who answers. At 

this point, George is split away, and Harry and you are in conversation. If you 
wish to consult with George, but do not want Harry on the same call with George, 
then you can press the 

SPLIT-SWAP

 button which will split Harry away and George 

is in conversation with you. If you press the 

SPLIT-SWAP

 button again, then Harry 

will be active with you and George is split away.

Split-Swap