Lucent Technologies 108596560 User Manual

Page of 91
GuestWorks and DEFINITY ECS Release 8
Hospitality Operations   
555-230-723  
Issue 6
December 1999
Hospitality Operations 
27
Front Desk Operations 
User Operation
Wakeup requests can be entered, changed, and canceled from the console or 
backup telephone. Wakeup announcements can use a standard announcement or 
can be customized (for example, announcements that play at certain times, or 
announcements in different languages). See your supervisor for a list of the 
different announcements.
Single Wakeup
NOTE:
The following procedure presumes that Dual Wakeup, Daily Wakeup, 
and VIP Wakeup features are not enabled. If any or all of these 
features are enabled, you will receive additional queries during the 
procedure.
To add or change a wakeup call, perform the following:
1. Press the 
AUTO WAKEUP 
button.
The Auto Wakeup lamp goes on.
 The following displays:
2. If you are already on an active call with the guest requiring the wakeup 
call, the extension number displays automatically. Press the 
#
 button to 
select the displayed extension for wakeup.
If you are not connected to the room requiring wakeup, enter the room 
number, followed by the 
#
 button. (If you make a mistake, press the 
AUTO 
WAKEUP 
button again and start over.)
 The following displays:
If a wakeup request already exists for the room, the time field will 
show the time of the request.
3. Enter the wakeup time in the 4-digit hh:mm format (hour:minute).
If you entered a time between 13:00 and 00:59, the following 
displays:
Go on to 
Step 5.
If you entered a time between 01:00 and 12:59, the following 
displays:
AUTO WAKEUP - Ext: 
AUTO WAKEUP - Ext: <ext> Time: --:-- 
WAKEUP MESSAGE: XXXX 
AUTO WAKEUP - Ext: <ext> Time: <hh:mm> -M