Lucent Technologies 108596560 User Manual

Page of 91
GuestWorks and DEFINITY ECS Release 8
Hospitality Operations   
555-230-723  
Issue 6
December 1999
Hospitality Operations 
53
Front Desk Operations 
The Announcements circuit pack has the following recording time limit based on 
the sampling rate used:
8 minutes, 32 seconds at 16 KHz
4 minutes, 16 seconds at 32 KHz
2 minutes, 8 seconds at 64 KHz.
For the Speech Synthesizer circuit pack, perform the following:
1. At a telephone, enter the Verify Wakeup Announcements feature access 
code _____.
2. Press the 
1
 or 
2
 button.
Listen to the announcement. There may be a short delay before you 
hear the announcement.
3. If the wakeup announcement is absent, distorted, inaudible, or defective in 
any way, contact your system administrator to correct the problem.
Automatic Selection of DID Numbers for 
Guest Rooms
Automatic Selection of Direct Inward Dialing (DID) Numbers for Guest Rooms 
allows you to give guests, upon check-in, phone numbers that provide direct dial 
access to their room. The switch automatically chooses a number from a rotating 
list of available DID numbers to be assigned to a guest’s room. This provides a 
measure of privacy to your guests because providing the phone number does not 
give away the room number.
Callers would use a 7- to 10-digit number from outside of the hotel. For calls from 
inside the hotel, the callers would use either the room/extension number or the 2- 
to 5-digit DID number.
For example, when a check-in is done from the switch (via the 
CHECK-IN
 button on 
the console) or remotely via a Property Management System (PMS) system, the 
switch assigns a DID number to the checked-in room from a list that is assigned at 
the switch. All calls made to the DID number are directed to the room as if the 
room was called directly.
NOTE:
The following process presumes you have established a dial plan and 
administered all DID numbers to their extensions (on the Station 
screen) as XDID station types.