Avaya Enterprise Communications Server User Manual

Issue 1

November 2000

Hospitality Operations 

11

Guest Operations 

1. Pick up the handset of your telephone, and press the wakeup button, or 

enter the Automatic Wakeup Call feature access code _____.

■

Listen to the wakeup instructions. You will hear “You have reached 
the automatic wakeup service. Your current request for a wake-up 
call is _____. Press the 

2

 button to change; press the 

3

 button to 

delete.”

2. If you want to change the wakeup time that you entered earlier, press the 

2

 

button.

■

You will now go through the original procedure for entering a 
wakeup time again. Your new time will replace the old time.

3. If you want to delete your wakeup call completely, press the 

3

 button.

■

You will hear the message “Thank you. Your request has been 
canceled.” You can hang up.

4. Hang up the telephone.

Provide the following procedures to your guests for activating and deactivating 
wakeup calls if the Wakeup Activation via Tones feature is activated. The Dual 
Wakeup feature is required if you want to allow your guests to have two wakeup 
calls. Guests cannot activate a Daily Wakeup or a VIP Wakeup.

Access to the Automatic Wakeup feature may be from a button on the guest 
telephone or by using a feature access code.

1. Pick up the handset of your telephone, and press the wakeup button, or 

enter the Automatic Wakeup Call feature access code _____.

■

You will hear recall dial tone (three short tones, followed by dial 
tone).

2. Using the dial keypad, enter the time that you wish to receive a wakeup 

call. The time must be entered using the 24-hour clock format (for 
example, 0900 is 9 a.m. and 2230 is 10:30 p.m.).

■

You will hear confirmation tone (three short tones, followed by 
silence).

■

If you make a mistake, you may hear intercept tone. Hang up and 
start over.

■

If you hear reorder tone (fast busy), the switch cannot accept your 
request at this time. Try again later, or call the front desk.