Avaya Enterprise Communications Server User Manual

Issue 1

November 2000

Hospitality Operations 

59

Front Desk Operations 

The user operation for updating and viewing housekeeping status using the PMS 
is given in the PMS documentation.

You can check the current status of all rooms based on the housekeeping status 
codes defined for your switch (refer to 

 for more 

information about status codes).

If your switch has a PMS that supports Housekeeping Status, use this 
feature from the PMS, not from the console. The only exception to 
this is if the link to the PMS is not operational.

To check the current room status, do the following:

1. Press the 

maid status 

button.

■

The Maid Status lamp goes on.

■

The following displays:

2. Press a number between 1 and 6 (refer to 

 for the status code 

definitions).

■

The following displays:

3. Press one of the DXS hundreds select buttons on the selector console.

■

The LEDs in the upper part of the selector console light for all 
rooms that match the requested status.

4. You can enter different status codes to see the rooms that are in the 

different housekeeping states.

5. Press the 

normal mode 

button when finished.

■

The console returns to the normal operating mode.

6. If you are not sure which rooms are available, press the 

occupd rooms 

button.

■

The lamps associated with the rooms already occupied will display 
on the DXS selector console. Determine an unoccupied room from 
this information.

The Recorded Announcements feature allows you to create several different 
recorded announcements for wakeup calls and Call Vectoring procedures. For 
example, you may want to have different messages for different times of day. For