Konica Minolta C10 User Manual

The 
web-based 
utility cannot 
be accessed.

The PageScope Web 
Connection Adminis-
trator's password is 
incorrect.

The PageScope Web Connection 
Administrator password has a 6-char-
acter minimum and a 16-character 
maximum. For details of the Page-
Scope Web Connection administrator 
password, refer to the bizhub C10 Ref-
erence Guide.

Media is 
wrinkled.

The media is moist 
from humidity or hav-
ing water spilled on it. 

Remove the moist media and replace it 
with new, dry media. 

The media feed roller 
or fuser unit is defec-
tive.

Check them for damage. If necessary, 
contact Technical Support with the 
error information.

Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.

Use KONICA MINOLTA-approved 
media. See “Specifications” on page 
40.

Also, refer to http:// konicaminolta.com 
for a complete list of currently 
approved media.

Envelopes are being 
printed with the fuser 
separator levers in 
the plain paper posi-
tion.

Before printing envelopes, place the 
fuser separator levers in the envelope 
position.

When a mail 
server that 
requires user 
authentica-
tion is used, 
Scan to 
E-mail oper-
ation is not 
available.

Changed the time 
period of POP Before 
SMTP Time in Page-
Scope Web Connec-
tion.

Change the time period of POP Before 
SMTP Time to default (1 second) set-
ting.

For details, refer to the bizhub C10 
Reference Guide.