Polycom RMX 500 User Manual

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

(Conference on Ports)

2-3

Get the product activation key.

Before using the RMX system, you need to activate the device. Follow the

procedure below to obtain the system activation key. When you power on

and log in to the RMX for the first time, the system displays the Product

Activation dialog box, requesting you to enter a Product Activation Key.

Go to http://support.polycom.com.

Use your email address and password to log into or register for a new

account.

Follow the instructions to generate the activation key.

The License Number and Serial Number for the device are included with

the RMX documentation.

Record the activation key displayed on the page.

First Time Configuration

Connect your computer to RMX

Connect your computer to the LAN1 port (the LAN1 port is enabled by

default) of the RMX with a cross-over network cable, or connect your

computer and RMX to the same switch in the LAN.

Turn on the power switch at the RMX.

Configure the IP address for your computer, which is in the same network

segment as the IP address of the RMX.

The default IP address of the RMX before delivery is:

―  IP address of the LAN1 port - 192.168.1.254
―  Subnet Mask - 255.255.255.0
―  Default gateway IP address - 192.168.1.1

You can also view the current address information for the system using

the RMX Discover tool provided with the device.

a Run the .exe file in the CD provided with the system.
b Click the Discover button to display the current address information

of the system.

When accessing the RMX Web user interface, use Internet Explorer 8.0, 7.0 for the
best display quality.

In the Web browser, enter http://<RMX IP address> in the address bar,

and then press Enter.

On the Login interface, enter the default User Name (POLYCOM) and

Password (POLYCOM). Click Login.