Panasonic WJ-GXE500E Operating Guide

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 •  Are you accessing the wrong IP address?
    Check the connection as follows
    With the Windows command prompt,
    > ping "IP address of the unit"
    If there is reply from the unit, the connection is normal.
    If not, proceed either of the following.

•  Reboot the unit and change the IP address by

using the Panasonic IP setup software within 20 
minutes after the restart.

•  Reboot the unit while holding the [INITIAL SET]

button on the unit. The unit will be initialized and
the IP address will return to the default setting 
"192.168.0.10".

 After the unit is initialized, access the unit and set

the IP address again. (When the unit is initialized,
all the settings of the unit previously configured on 
the setup menus will be initialized.)

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Installation 

Guide

Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a prob-
lem is not described below.

 •  Is the power of the unit on?
    Check if the power of the unit is turned on.

 •  Is the LAN cable (category 5 or better) firmly connect-

ed to the network connector of the unit?

Installation 

Guide

Installation 

Guide

 •  Are the set IP addresses valid?

 •  Is the link LED lit?
    When it is not lit, connection to a LAN may not be 

established or a network may be not working correct-
ly.

    Check if the cables have any contact failure or if the 

wiring is correct or not.

Reference  

pages

Cause/solution

Symptom

Cannot access from the 
web browser.

Installation 

Guide

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