Tandberg Data T40 User Manual

Page of 95
 
78  
Troubleshooting 
Table 18. Troubleshooting Matrix   Remote Management with Solution 
Problem 
Solution 
Remote Management 
The unit does not respond on 
the RMI 
 
Verify that the Ethernet cable is connected to the correct hub. 
 
Verify the Ethernet settings via the front panel. See 
Information about the Operator Interfaces
 for details. 
 
Reboot the library by issuing a system reset. Wait at least 30 
seconds for the RMI to initialize. 
 
Power cycle the library by turning off and on the main power 
switch on the rear of the library. Wait at least 30 seconds for 
the RMI to initialize. 
 
Contact your service representative. 
Table 19. Troubleshooting Matrix   Forgot Password with Solution 
Problem 
Solution 
Forgot Password 
Forgot password on RMI 
 
The RMI password can be cleared from the front panel 
interface.  
Forgot password on FPI 
 
Contact technical support. See 
Getting More Information or
 
Help