Polycom 2000 User Manual

Operator conferences are monitored in the same way as standard ongoing 

conferences. 
Each Operator conference includes at least one participant - the Operator.

You can view the properties of the Operator conference by double-clicking 

the conference entry in the Conferences list or by right-clicking the 

conference entry and selecting Conference Properties. For more 

information, see the RMX 2000 Getting Started Guide, "Conference Level 

Monitoring” on page

.

A participant can request help using the appropriate DTMF code from 

his/her touch tone telephone or the endpoint’s DTMF input device. The 

participant can request Individual Assistance (default DTMF code *0) or 

Conference Assistance (default DTMF code 00).
Participants in Entry Queues who failed to enter the correct destination 

conference ID or the conference password will wait for operator 

assistance (provided that an Operator conference is active).