Black Box ET0010A User Manual
Troubleshooting Policies
EncrypTight User Guide
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deployed to the PEP, including the destination and source IP addresses, priority, and the policy type. The
SAD includes information on every security association (SA) established between the ETEP PEP and
another appliance.
SAD includes information on every security association (SA) established between the ETEP PEP and
another appliance.
You can use this information to help you troubleshoot policy problems involving ETEP PEPs. You can
use ETEMS to export the SPD and SAD to CSV files.
use ETEMS to export the SPD and SAD to CSV files.
To export SAD or SPD files from ETEP PEPs:
1 In the Appliance Manager, select the target ETEP PEP in the Appliances view.
2 Click View > Statistics.
3 In the upper right corner of the Statistics view, click the Export button. From the list, choose which
1 In the Appliance Manager, select the target ETEP PEP in the Appliances view.
2 Click View > Statistics.
3 In the upper right corner of the Statistics view, click the Export button. From the list, choose which
file to export (SAD or SPD).
4 You will be prompted to save the .csv file. Browse to a location on your hard drive and click Save.
5 To open the .csv file, click Yes when prompted. Windows opens the file with whatever application is
5 To open the .csv file, click Yes when prompted. Windows opens the file with whatever application is
associated with the .csv file extension. Click No to complete the operation and without viewing the
file.
file.
TIP
The .csv files can be easier to read and work with if you import them into a spreadsheet application
such as Microsoft Excel.
such as Microsoft Excel.
Related topic:
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Replacing Licensed ETEPs
In the event that you need to replace an ETEP with software version 1.6 and later, you must generate and
install a new license on the replacement before you can use it. For instructions on how to install licenses,
see
install a new license on the replacement before you can use it. For instructions on how to install licenses,
see
Troubleshooting Policies
Many problems with encryption and policies can be solved by changing the priorities assigned to the
policies. If the policy priorities are not correctly assigned, traffic can be dropped or mistakenly sent in the
clear. To troubleshoot these issues, first check to see if traffic is being passed or encrypted.
policies. If the policy priorities are not correctly assigned, traffic can be dropped or mistakenly sent in the
clear. To troubleshoot these issues, first check to see if traffic is being passed or encrypted.
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Checking Traffic and Encryption Statistics
To check if traffic is being passed or encrypted using the Statistics view:
1 In the Appliances view, click the target PEP to select it.
2 Click View > Statistics.
1 In the Appliances view, click the target PEP to select it.
2 Click View > Statistics.