Viking F21270AEN Use & Care Manual

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Cleaning & Maintenance

Cleaning & Maintenance

Several different finishes have been used in your cooktop. Cleaning 
instructions for each surface are given below. NEVER USE AMMONIA, 
STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS 
SUCH AS CLEANSERS, OVEN CLEANERS, OR ABRASIVE POWDERS. 
THEY CAN PERMANENTLY DAMAGE YOUR COOKTOP.

DO NOT use any cleaners containing ammonia, abrasives or stainless 
steel cleaners on any surface that contains graphics. These products 
could remove the graphics from the control panel. Apply hot, soapy 
water to a soft clean cloth. DO NOT spray liquids directly onto the 
control panel.

MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION 
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and 
warm water. Dry completely and replace by pushing firmly onto stem.

All stainless steel body parts should be wiped regularly with hot, soapy 
water at the end of each cooling period and with a liquid cleaner 
designed for that material when soapy water will not do the job. 

DO NOT use steel wool, abrasive cloths, cleansers, or powders. If 
necessary, scrape stainless steel to remove encrusted materials, soak 
the area with hot towels to loosen the material, then use a wooden 
or nylon spatula or scraper. DO NOT use a metal knife, spatula, or 
any other metal tool to scrape stainless steel. DO NOT permit citrus 
or tomato juice to remain on stainless steel surface, as citric acid will 
permanently discolor stainless steel. Wipe up any spills immediately.

(cont.)

Metal markings 

(silver/gray 

marks)

Sliding or scraping 

metal cookware 

on glass top.

DO NOT slide 

metal objects 

across top.

Remove metal 

marks before the 

glass top is used 

again. Apply 

cleaning cream 

with a damp 

paper towel 

and scrub with a 

nylon scrub pad 

or brush. Rinse 

thoroughly and 

dry.

Metal markings 

(silver/gray 

marks)

Condensation 

from cooking may 

cause minerals 

found in water and 

acids to drip on to 

glass top and cause 

gray deposits (the 

spots are often so 

thin they appear 

to be in the glass 

top).

Make sure 

the bottom 

of cookware 

is dry before 

cooking. Daily 

use of cleaning 

cream will help 

keep top free 

from hard water 

mineral deposits 

and food 

discoloration.

Mix cleaning 

cream with water 

and apply a thick 

paste to stained 

area. Scrub 

vigorously. If stain 

is not removed, 

reapply cleaner 

and repeat 

process. Also 

try cleaning 

procedure for 

smearing and 

streaking.

Pitting or flaking

Boil over of sugar 

syrup on glass 

top. This can 

cause pitting 

if not removed 

immediately.

Watch sugar and 

syrups carefully 

to avoid boil 

overs.

Turn element to 

Off; use several 

paper towels to 

wipe the spill 

immediately. Let 

glass top cool 

and carefully 

scrape off 

remainder of 

burn-off with a 

single- edged 

razor blade held 

at a 30° angle.