KitchenAid 12828134 User Manual

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
only use factory specified parts. Factory specified parts will fit 
right and work right because they are made with the same 
precision used to build every new KitchenAid

®

 

appliance.

To locate factory specified parts in your area, call us or your 
nearest designated service center.

Call the KitchenAid Customer eXperience Center 
toll free: 1-800-422-1230.

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Features and specifications on our full line of appliances.

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Installation information.

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Use and maintenance procedures.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and 
service companies. KitchenAid designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

If you need further assistance, you can write to KitchenAid with 
any questions or concerns at:

KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Call the KitchenAid Canada Customer Interaction Centre toll free: 
1-800-807-6777.

■

Features and specifications on our full line of appliances.

■

Use and maintenance procedures.

■

Accessory and repair parts sales.

■

Referrals to local dealers, repair parts distributors, and 
service companies. KitchenAid Canada designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in Canada. 

If you need further assistance, you can write to KitchenAid 
Canada with any questions or concerns at:

Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

To order accessories, call 1-800-442-9991 and ask for the 
appropriate part number listed below or contact your authorized 
KitchenAid dealer. In Canada, call 1-800-807-6777.

Order Part #8171420

Order Part #4396395 (67003523)