Graco SDM5 User Manual

Page of 44
Troubleshooting 
28
312865R
Error Codes
Error codes are listed below. Even in an error condition the unit keeps track of the amount dispensed. With any error 
code displayed you can:
Select Manual option on Home Screen.
Error code is cleared. Unit switches to Manual mode and dispensed amount is displayed.
Select reset option.
Error code is cleared, Unit switches to Auto mode and the present amount is displayed.
Error Code
Cause
Solution
Err 1
Battery voltage is low
Change battery, page 29.
Err 2
Switch Error: Error occurred with 
pick-up in internal gear.
or
Ensure that your flow rate is not 
higher than 14 gpm (37.8 lpm). For 
further assistance, contact your 
Graco distributor.
Unit was dropped or unit encoun-
tered excessive vibration during ship-
ping.
Select Reset, item G, page 21.
Err 4
Flow has continued after it should 
have shut off.
or
Check for low battery symbol and 
replace batteries if indicated, page 
29. For further assistance, contact 
your Graco distributor.
Flow has occurred in lockout condi-
tion. 
Navigate to Home screen. Then 
re-enter Dispense Screen.
Err 5
In Manual Mode only. 
The unit has dispensed the shut-off 
default amount and has stopped fluid 
flow.
Select Reset, item G, page 21 and 
dispense again.To change the 
shut-off default amount, see 
Units/Limits Screen, page 15.
Err 6
A present dispense amount of zero 
was entered for the dispense or is 
stored as the default and a Preset 
dispense was attempted.
Enter an amount that is not zero. See 
Preset Dispense Screen, page 22.
Err7
Battery voltage is too low.
or
Change battery, page 29.
CAP ERROR: Error has occurred in 
control.
Replace the electronic bezel assem-
bly. (See Manual Meters Parts page 
36 or Preset Meters Parts page 38 to 
identify which kit is required for your 
meter).