Lucent Technologies 555-230-220 User Manual
ASAI and Call Routing
Issue 7 May 1998
7-7
returns a Route End with cause CS0/28 (Invalid number) and continues vector
processing (cancelling any “wait” or “announcement” steps in progress).
processing (cancelling any “wait” or “announcement” steps in progress).
Route Select Parameters
orig_addr
NA (ignored)
dest_addr
[mandatory] This parameter is the valid
destination for the call. If it is an off-PBX number,
it can contain the TAC/ARS/AAR information.
destination for the call. If it is an off-PBX number,
it can contain the TAC/ARS/AAR information.
dest_route_select
[optional] Contains the TAC/ARS/AAR
information for off-PBX destinations.
information for off-PBX destinations.
split_param
[optional] If the direct-agent call option is set to
“yes,” then this parameter must be a valid split
extension; the destination address must be
logged into this split.
“yes,” then this parameter must be a valid split
extension; the destination address must be
logged into this split.
direct_agent_call
[optional] This parameter represents a special
type of ACD call that is directed to a specific
ACD agent rather than to any available agent. It
may be set to “yes” or “no.”
type of ACD call that is directed to a specific
ACD agent rather than to any available agent. It
may be set to “yes” or “no.”
priority_calling
[optional] This parameter represents a special
type of call that carries three-burst distinctive
ringing and does not go to the covering point for
coverage or send all calls. It may be set to “yes”
or “no.”
type of call that carries three-burst distinctive
ringing and does not go to the covering point for
coverage or send all calls. It may be set to “yes”
or “no.”
user_entered_code
[optional] Includes the following:
■
Type of user code = customer-database
provided (cdp)
provided (cdp)
■
Collect/collected indication = collected
■
Timer = all 0’s (default — not used)
■
User data = ASCII digits (0-9, *, #)
collect_digits_flag
[optional] This parameter indicates that digits
should be collected (via a TTR in DTMF mode).
should be collected (via a TTR in DTMF mode).
party_id
[optional] This parameter indicates which party
on the call the tone detector should listen to for
ASAI-Requested Digit Collection. Currently, the
call “originator” is the only option supported. (If
present, this parameter is ignored.)
on the call the tone detector should listen to for
ASAI-Requested Digit Collection. Currently, the
call “originator” is the only option supported. (If
present, this parameter is ignored.)