Lucent Technologies 555-230-220 User Manual
ASAI Release History
C-8
Issue 7 March 1998
G3V3 Release Notes
The following enhancements were included in CallVisor ASAI G3V3:
Answering Machine Detection (AMD)
The Answering Machine Detection for Outbound Calls feature provides Outgoing
Call Management (OCM) customers the ability to differentiate between calls
answered by a human (“real” voice energy) and calls answered by an answering
machine.
Call Management (OCM) customers the ability to differentiate between calls
answered by a human (“real” voice energy) and calls answered by an answering
machine.
An ASAI adjunct may request answering machine detection for a switch-classified
call. When AMD is requested, the reporting of the call outcome is delayed
because detection of voice energy is no longer sufficient to classify a call. Instead,
further classification is required to distinguish between a live answer and a
machine answer.
call. When AMD is requested, the reporting of the call outcome is delayed
because detection of voice energy is no longer sufficient to classify a call. Instead,
further classification is required to distinguish between a live answer and a
machine answer.
User to User Information (UUI) Transport
The User to User Information (UUI) Transport allows distributed CallVisor ASAI
and ACD users to associate caller information with a call. This information may be
a customer number, credit card number, alphanumeric digits, or a binary string. It
is propagated with the call whether the call is transferred or routed to a destination
on the local ECS or to a destination on a remote ECS.
and ACD users to associate caller information with a call. This information may be
a customer number, credit card number, alphanumeric digits, or a binary string. It
is propagated with the call whether the call is transferred or routed to a destination
on the local ECS or to a destination on a remote ECS.
Version Control
Version Control allows an ASAI adjunct to select the version of ECS ASAI
software from which it wants service, Thus, users can choose to have new ECS
releases with new ASAI features without having to upgrade the ASAI software
running on their adjuncts.
software from which it wants service, Thus, users can choose to have new ECS
releases with new ASAI features without having to upgrade the ASAI software
running on their adjuncts.
Proprietary Adjunct Links
The Proprietary Adjunct Links feature allows a Lucent Technologies Adjunct to
activate a proprietary link named “Proprietary-Adjunct Link.”
activate a proprietary link named “Proprietary-Adjunct Link.”