Status Acoustics 2 User Manual

Page of 29
Internet Service Node (ISN) 2.0 
Release Notes   
Page 27 
Identifier 
Severity  Headline  
Release -note enclosure 
CSCma23779 
VB can’t load media file with 
long duration on local machine 
Symptom: Caller gets dead air indefinitely 
waiting for prompt to play. 
Condition: This occurs when using the file: 
media file access method in the Voice 
Browser and the prompt file is larger than 
20K. 
Workaround: Use http: file server instead of 
file: method. 
CSCma23865 
Don’t collect DTMF digits input 
by caller while transfer in 
progress 
Symptom: ERROR_NONE error messages 
appear in app server log  
Condition: Occurs when DTMF is input by the 
caller during the time the Voice Browser is 
setting up the transfer to the agent.  
Workaround: Don't enter DTMF during an 
agent transfer. 
 
6.  Obtaining Documentation 
The following sections provide sources for obtaining documentation from Cisco 
Systems. 
6.1.  World Wide Web 
You can access the most current Cisco documentation on the World Wide Web at the 
following sites: 
§ 
http://www.cisco.com 
§ 
http://www-china.cisco.com 
§ 
http://www-europe.cisco.com 
6.2.  Documentation CD-ROM 
Cisco documentation and additional literature are available in a CD-ROM package, 
which ships with your product. The Documentation CD-ROM is updated monthly
 
and 
may be more current than printed documentation. The CD-ROM package is available 
as a single unit or as an annual subscription. 
6.3.  Ordering Documentation 
Cisco documentation is available in the following ways: 
§ 
Registered Cisco Direct Customers can order Cisco Product documentation from 
the Networking Products MarketPlace: 
http://www.cisco.com/cgi-bin/order/order_root.pl