Philips DVP3264/12 User Manual

English

Troubleshooting

(continued)

The remote control does not
function properly.

The unit does not start
playback.

The buttons on the unit do not
work.

The aspect ratio of the
screen cannot be changed
even though you have set the
TV display.

Cannot activate some
features such as Angles,
Subtitles, or multi-language
Audio.

Not able to select some
items in the setup/system
menu.

– Aim the remote control directly at the sensor on the

front of this unit (not towards the TV).

– Remove any obstacles between this unit and the

remote control.

– Batteries are weak, replace the batteries.
– Check the polarities of the batteries are as indicated

on the remote control (± signs).

– Load a readable disc with the playback side facing

inwards. The DVD±R/DVD-RW/CD-R must be
fi nalised.

– Make sure the disc is not scratched or warped. Check

if the disc is defective by trying another disc.

– The disc is of a different region code.
– You may need to enter the password in order to

unlock the disc for playback.

– Moisture may have condensed inside this unit.

Remove the disc and leave this unit turned on for
about an hour.

– There is a technical problem. Disconnect this unit

from the power outlet for 10 seconds and reconnect
again.

– The aspect ratio is fi xed on the DVD disc.
– Depending on the TV, it may not be possible to

change the aspect ratio.

– The features may not be available on the DVD.
– Changing the language for the sound or subtitle is

prohibited on this DVD.

– Press x twice before selecting the disc setup menu.
– Depending on the disc availability, some menu items

cannot be selected.

Problem

Solution

1dvp3260_3264_eu_eng1.indd 42

2008-03-10 4:37:44 PM