Polycom (RMX) 1500 User Manual
Appendix J-Restoring Defaults
Polycom, Inc.
J-3
2
Power the MCU Off and then On.
3
Login using http://<Control Unit IP Address>.
Comprehensive Restore to Factory Defaults
Inserting a USB key containing a file named RestoreToFactoryDefault.txt and a
lan.cfg file will cause the MCU to exit Secure Mode and perform a Comprehensive Restore to
lan.cfg file will cause the MCU to exit Secure Mode and perform a Comprehensive Restore to
Factory Defaults.
The Comprehensive Restore to Factory Defaults deletes the following files:
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The Comprehensive Restore to Factory Defaults deletes the following files:
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CDR
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Address Book
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Log Files
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Faults
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Dump Files
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Notes
In addition all the conferencing entities are deleted:
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Entry Queues
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Profiles
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Meeting Rooms
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IVR Services
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Default Network IP Service
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Log Files
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CFS license information
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Management Network Service
The MCU is restored to the settings it had when shipped from the factory. The Product
Activation Key is required to re-configure the Management Network Service during the First
Entry Configuration.
Comprehensive Restore to Factory Defaults Procedure
To perform a Comprehensive Restore to Factory Defaults:
Restoring the MCU to Factory Defaults consists of the following procedures:
A Backup Configuration Files
Restoring the MCU to Factory Defaults consists of the following procedures:
A Backup Configuration Files
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These files will be used to restore the system in Procedure C.
B Restore to Factory Defaults
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Restart the system with a USB device containing a file named
RestoreToFactoryDefault.txt and a lan.cfg file plugged into the USB port.
C Optional. Restore the System Configuration From the Backup
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Apply the backup file created in procedure A.
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Restart the MCU.
(If the MCU is unresponsive after these procedures a further restart may be necessary.)