Polycom (RMX) 1500 User Manual

Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000

Polycom, Inc.

defined in the IVR Services - Global tab, the system will attempt to receive the required 

input. When all the retries have failed, the call to the invited participant is cancelled.

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Participants can be invited to CP and VSW conferences.

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All network protocols are supported (H.323, SIP, ISDN, and PSTN). It is recommended 

to select PSTN and not ISDN if PSTN is the only destination protocol. If both PSTN and 

ISDN are enabled, it is recommended to select the PSTN before ISDN as the connection 

process for PSTN endpoints will be quicker.

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In an Multiple IP Networks environment, the system will try to connect the participant 

using each of the IP Network Services listed in the Conference Profile - Network Services 

dialog box. Network services that are excluded from this list are skipped during the 

dialing sequence.

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In CP conferences, the participant initiating the invitation to another participant is able 

to view the dialing information and connection status. During the dialing process, the 

dialing string is displayed as the participant name which is replaced by the site name 

when connected to the conference.

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By default, all participants (Everyone) are granted permission to invite a participant to 

join a conference. To change the permission to the Chairperson, modify the Permission 

column in the IVR Service - DTMF Codes tab.

The option to invite participants to a conference using the DTMF keypad is enabled in the 

following Conference IVR Services dialog boxes:
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Open an existing or define a new Conference IVR Service.

Conference IVR Service - Global dialog box opens.

Click the General tab.