Polycom (RMX) 1500 User Manual

Chapter 23-RMX Hardware Monitoring

Polycom, Inc.

LAN 0, LAN 1, LAN 2 Properties:
The RMX unit’s chassis contains 3 external LAN connectors which register the 

following information listed below. The information will be refreshed every 8 seconds 

and also contains a peek detector to log the maximal values, since the last peek values 

reset. 

Click Close to return to the HW Monitor pane.

Diagnostic Mode is a debugging tool for performing hardware diagnostics that detect 

malfunctions in the hardware component’s performance. Diagnostics are performed only 

for the MFA, CPU and Switch (Cards: MPM+/MPMx, CPU, RTM IP and RTM ISDN). Two 

types of Diagnostic Modes are available:
•

Basic Mode

•

Advanced Mode

A user using an Administrator Login, will be able to view and access the Basic Mode. 

However, a Administrator “user” with Administrator permissions must be defined on the 

RMX system. For more information see "Adding a New User” on page

. A SUPPORT user 

can access both the Basic Mode and Advanced Mode Diagnostics.
When Diagnostic Mode is initialized, the MCU is reset and upon restarting, the MCU will 

enter Diagnostic Mode. Entering this mode causes the MCU to terminate all active 

conferences and prohibits conferences from being established.
Diagnostic Mode is only enabled when connecting directly to the Shelf Management server. 

 

•

You cannot run diagnostics on the MPM card.

•

On all RMX systems with version 7.0.2 & 7.6.1 slight changes were made to temperature 
regulation and thresholds, resulting in more efficient responses by the system Fans.

•

To run Diagnostics you are required to Login with Administrator permissions. A user with 
Administrator permissions must be defined on the RMX.

•

When accessing the Shelf Management server, the content displayed will be available in English 
only.