Polycom (RMX) 1500 User Manual

Page of 1010
Appendix G-Configuring Direct Connections to RealPresence Collaboration Server (RMX)
Polycom, Inc.
G-7
Connecting to the MCU via Modem
Remote access to the MCU’s Alternate Management Network is supported via an external 
PSTN <=> IP modem.
To connect via modem to the Alternate Management Network the following procedures must 
be performed:
1
Procedure 1: Install the RMX Manager – the web client enables direct access to the 
MCU for support purposes.
2
Procedure 2: Configure the modem – by assigning it an IP address on a specific subnet 
in the Alternate Management Network.
3
Procedure 3: Create a dial-up connection – using the Windows New Connection Wizard.
4
Procedure 4: Connect to the MCU – via the RMX Manager.
Procedure 1: Install the RMX Manager
Before installing the RMX Manager, verify that you have at least 150Mb of free space on your 
workstation.
For more information see "Installing the RMX Manager” on page
.
Procedure 2: Configure the Modem
Configure the modem as follows:
IP address – near 
169.254.192.nn
Subnet Mask – 
255.255.240.0
None of the reserved IP addresses listed in Table G-1 on page
 should be used for the IP 
Address.