Gateway 400SD4 Reference Guide

Page of 138
CHAPTER 9: Troubleshooting
98
Passwords
Your notebook does not accept your 
password
Make sure that C
APS
 
LOCK
 and N
UM
 
LOCK
 are 
turned off, then retype the password.
You forgot your startup password
The password feature (which is set in the BIOS 
Setup utility) is very secure, with no easy way to 
recover a forgotten password. You must return 
your notebook for repair. Call Gateway Customer 
Care for instructions.
PC Cards
You installed a PC Card and now your 
notebook is having problems
Make sure that you have correctly installed 
required software for the PC Card. For more 
information, see your PC Card’s 
documentation.
Make sure that the PC Card you installed is 
not causing a system resource conflict. For 
more information on resource conflicts, see 
Pointing device
See 
Power
Your notebook is not working on AC power
Tips & Tricks
For instructions on
connecting the
AC power adapter, see
Make sure that your AC power adapter is 
connected correctly to your notebook.
If your notebook is plugged into a surge 
protector, make sure that the surge 
protector is connected securely to an 
electrical outlet, turned on, and working