Epson CX5700F Introduction Manual

Solving Problems

If your Epson product is not operating properly and you cannot solve the 
problem using the troubleshooting information in your product documentation, 
contact customer support services for assistance. If customer support for your 
area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them 
the following information:

■

Product serial number (usually on the label on the back of the product)

■

Product model

■

Product software version (click 

About

, 

Version Info

, or a similar button)

■

Brand and model of your computer

■

Your computer operating system name and version

■

Names and versions of the software applications you normally use with 
your product

Epson Australia wishes to provide you with a high level of customer service. In 
addition to your product documentation, we provide the following sources for 
obtaining information:

Do not forget that your dealer can often help identify and resolve problems. 
The dealer should always be the first call for advise on problems; they can 
often solve problems quickly and easily as well as give advise on the next step 
to take.

Access the Epson Australia World Wide Web pages. Worth taking your modem 
here for the occasional surf! The site provides a download area for drivers, 
Epson contact points, new product information and technical support (e-mail).