Panasonic KX-TG4500 User Guide

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The Automated Attendant System is a flexible communication tool that can enhance your 
productivity by improving your call management. The Automated Attendant answers 
incoming calls and then routes the callers to the base unit or the desired cordless handset.
The base unit plays the role of operator with the cordless handsets as the extensions. The 
extension numbers are the same as the cordless handset numbers (page 25). Callers can 
reach the desired mailbox using the Automated Attendant System to leave messages.
The Automated Attendant System can be assigned to any line (page 67).
If you change the display language (page 24), all voice prompts are heard in the selected 
language.

Calling the Automated Attendant
When a caller calls a line to which the Automated Attendant System is assigned, the caller 
will first hear a greeting message. You can record this message yourself or use the 
pre-recorded message (page 67).

If callers select neither extension nor operator, or call from rotary telephones, the greeting 
message will be repeated three times, and then they will be transferred to the general 
delivery mailbox where they can leave messages.

The Automated Attendant 

announces the greeting message 

up to three times.

Call is received.

.

(The line indicator 
light flashes on the 
base unit and the 
line status icon 
flashes on the 
handset display).

Caller presses the required 
extension number ({1} to 
{

8}) and {#}.

Caller presses {0} 
and {#} for the 
operator.

Call Transfer Status (page 
69): The extension (cordless 
handset) answers.

Call Operator Status 
(page 70): The 
operator (base unit) 
answers.

No operation

“Welcome to the 

a message at the tone.”

Records a message