Lexmark X651DE User Guide

Page of 315
Clear any paper you see.
T
HERE
 
IS
 
TONER
 
IN
 
THE
 
PAPER
 
PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE
 
PRINT
 
CARTRIDGE
 
MAY
 
BE
 
DEFECTIVE
Replace the print cartridge.
T
HE
 
CHARGE
 
ROLLS
 
MAY
 
BE
 
DEFECTIVE
Replace the charge rolls.
T
HERE
 
IS
 
TONER
 
IN
 
THE
 
PAPER
 
PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK
 
THE
 
PAPER
 
TYPE
 
SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
C
HECK
 
THE
 P
APER
 T
EXTURE
 
SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Troubleshooting
288