Lexmark X850e Connection Guide

Print quality guide
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Print quality guide

You can solve many print quality problems by replacing a supply or maintenance item that has reached the end
of its intended life. Check the operator panel for a message about a printer consumable.

Use the following table to find solutions to print quality problems.

Symptom

Cause

Solution

Repeating defects

Either the print cartridges are defective,
the image transfer unit and transfer
roller are defective, or the fuser is
defective.

Marks occur repeatedly only in one
color and multiple times on a page:

Replace the cartridge if the defects
occur every:

– 38 mm spacing
– 46 mm (1.8 in.)
– 93.3 mm (3.7 in.)

Marks occur down the page
repeatedly in all colors:

• Replace the transfer roll if the defects

occur every 59.4 mm (2.3 in.)

• Replace the image transfer unit if the

defects occur every 101 mm (4 in.)

• Replace the fuser if the defects occur

every 148 mm (5.8 in.)

Marks occur on every third or sixth
page in any color:

Replace the image transfer unit.

Color
misregistration

Color has shifted outside of the
appropriate area or has been
superimposed over another color area.

Top to Bottom or Left to Right:

1 Re-seat the cartridges by removing

them from the printer and then
reinserting them.

2 Invoke a Color Adjust operation from

the Settings

Æ Quality menu

White or colored
line

Either the print cartridges are defective,
the image transfer unit and transfer
roller are defective, or the fuser is
defective.

1 Replace the color print cartridge

causing the line.

2 If you still have the problem, replace

the image transfer unit and transfer
roller.

3 If you still have the problem, replace

the fuser.

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