Lexmark X850e Connection Guide

Print quality guide
Page 3 of 4

Transparency print quality is
poor

(Print has inappropriate light or dark
spots, toner is smeared, horizontal or
vertical light bands appear, or color
does not project.)

• You are using transparencies that do

not meet the printer specifications.

• The Paper Type setting for the tray

you are using is set to something
other than Transparency.

• Use only transparencies

recommended by the printer
manufacturer.

• Make sure the Paper Type setting is

set to Transparency.

Toner specks

• The print cartridges are defective.

• The transfer roller is worn or

defective.

• The image transfer unit is worn or

defective.

• The fuser is worn or defective.

• Toner is in the paper path.

• Replace the specified print cartridge.

• Replace the transfer roller.

• Replace the image transfer unit.

• Replace the fuser.

• Call for service.

Toner rubs off the paper easily
when you handle the sheets

• The Type setting is wrong for the type

of paper or specialty media you are
using.

• The Texture setting is wrong for the

type of paper or specialty media you
are using.

• The Weight setting is wrong for the

type of paper or specialty media you
are using.

• The fuser is worn or defective.

• Change Paper Type to match the

paper or specialty media you are
using.

• Change Paper Texture from Normal

to Smooth or Rough.

• Change Paper Weight from Plain to

CardStock (or other appropriate
weight).

• Replace the fuser.

Gray
background

• The Toner Darkness setting is too

dark.

• The print cartridges are defective.

• Select a different Toner Darkness

setting from the printer driver before
sending the job to print.

• Replace the specified print cartridge.

Uneven print
density

• The print cartridges are defective.

• The transfer roller is worn or

defective.

• The image transfer unit is worn or

defective.

• Replace the specified print cartridge.

• Replace the transfer roller.

• Replace the image transfer unit.

Ghost Images

The toner level is low in the print
cartridges.

• Make sure the Paper Type setting is

correct for the paper or specialty
media you are using.

• Replace the specified print cartridge.

Symptom

Cause

Solution

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