Lexmark x6570 User Guide

Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on
page 134 and “Installing print cartridges” on page 133.

If print quality has not improved, continue to step 4.

Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
on page 136.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering print
cartridges” on page 140.

Blank pages

Dark print

Faded print

Incorrect colors

Light and dark bands in print

Skewed lines

Smudges

Streaks

White lines in print

These are possible solutions. Try one or more of the following:

Check the ink levels, and install new print cartridges if necessary.

See “Improving print quality” on page 138.

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it
to dry:

Documents with graphics or images

Photo paper

Heavyweight matte or glossy paper

Transparencies

Labels

Envelopes

Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other
high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use
Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.

Use only new, unwrinkled paper.

Troubleshooting