Lexmark X952dte User Guide

Page of 372
If Ready does not appear, then turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
M
AKE
 
SURE
 
THERE
 
IS
 
NO
 
PROBLEM
 
WITH
 
YOUR
 
PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
M
AKE
 
SURE
 
THE
 
PRINTER
 
IS
 
READY
 
TO
 
PRINT
Make sure Ready appears on the display before sending a print job.
C
HECK
 
IF
 
A
 
SUPPLY
 
IS
 
MISSING
 
OR
 
NEEDS
 
REPLACEMENT
Remove and then reinstall or replace the supply.
C
HECK
 
IF
 
THE
 
STANDARD
 
EXIT
 
BIN
 
IS
 
FULL
Remove the paper stack from the standard exit bin.
C
HECK
 
IF
 
THE
 
PAPER
 
TRAY
 
IS
 
EMPTY
Load paper in the tray.
M
AKE
 
SURE
 
THE
 
CORRECT
 
PRINTER
 
SOFTWARE
 
IS
 
INSTALLED
Verify that you are using the correct printer software.
If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
M
AKE
 
SURE
 
THE
 
INTERNAL
 
PRINT
 
SERVER
 
IS
 
WORKING
 
PROPERLY
Make sure the internal print server is properly installed and that the printer is connected to the network.
Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.
M
AKE
 
SURE
 
YOU
 
ARE
 
USING
 
A
 
RECOMMENDED
 USB, 
SERIAL
OR
 E
THERNET
 
CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.
Troubleshooting
314