Lexmark X952dte User Guide

Page of 372
M
AKE
 
SURE
 
THE
 
OPTION
 
IS
 
SELECTED
From the computer you are printing from, select the option.
Paper tray problems
Try one or more of the following:
M
AKE
 
SURE
 
THE
 
PAPER
 
IS
 
LOADED
 
CORRECTLY
1
Open the paper tray.
2
Check for paper jams or misfeeds.
3
Make sure the paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
R
ESET
 
THE
 
PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
M
AKE
 
SURE
 
THE
 
PAPER
 
TRAY
 
IS
 
INSTALLED
 
CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
2,000-sheet drawer problems
C
HECK
 
THE
 
DRAWER
 
CONNECTION
Make sure the 2,000
‑sheet drawer is properly connected to the printer.
L
OAD
 
PAPER
If the tray is empty, then load paper in the tray or feeder
C
LEAR
 
ANY
 
JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.
A
VOID
 
PAPER
 
JAMS
Flex the paper.
Make sure the drawer is properly installed.
Make sure paper is loaded correctly.
Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
Troubleshooting
327