Toshiba L505-S5966 User Guide

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If Something Goes Wrong
DVD operating problems
Connect your computer directly to your router or broadband 
modem, by plugging a standard CAT5 Ethernet patch cable 
(sold separately) into your computer's RJ45 Ethernet port. If 
your connection problem disappears, the problem lies in the 
Wi-Fi
®
 part of your network.
Use the PING command to verify a connection to the gateway 
at 192.168.1.1 (a default gateway for most wireless routers).
1
Click Start to open the Start menu.
2
Type 
Cmd
 in the search field.
3
At the top-left of the Start menu, click 
cmd.exe
.
4
Enter 
PING 192.168.1.1
 at the command prompt, and press 
Enter
.
If “Request Timed Out” or another error message appears in 
response, then the problem is probably Wi-Fi
®
-related.
If you have enabled any security provisions (closed system, 
MAC address filtering, Wired Equivalent Privacy [WEP], etc.), 
check the access point vendor's Web site for recent firmware 
upgrades. Problems with WEP keys, in particular, are 
frequently addressed in new firmware releases.
The Windows
®
 operating system wireless management 
facility does not work.
If you are using an external Wi-Fi
®
 adapter (a USB adapter or other 
variety), check if the adapter comes with its own management 
utility. If it does, the utility may be disabling the Windows
®
 
operating system wireless management facility, in which case you 
must use the adapter's management utility. If the documentation 
that accompanies the adapter does not provide enough information 
to determine if this is the case, contact that vendor's support group 
for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix 
the problem yourself. 
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your computer to view 
DVD movies.