Mitel 5324 User Guide

5312 and 5324 IP Phone SIP User and Administrator Guide

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Speed Dial Keys ................................................................................................................ 14

Program a Speed Dial Key............................................................................................................ 14

Delete a Speed Dial Key ............................................................................................................... 15

Programming Features in Speed Dial Keys .................................................................................. 15

MAKING AND ANSWERING CALLS ..................................................................... 16

Making Calls ...................................................................................................................... 16

Dial by Number.............................................................................................................................. 16

Dial by Name (5324 IP Phone only).............................................................................................. 16

Dial by SIP URL or IP Address (5324 IP Phone only) .................................................................. 16

Dial by Phone Book Entry ............................................................................................................. 17

Dial by Call Logs Entry.................................................................................................................. 17

Redial ............................................................................................................................................ 17

Using Speed Dial Keys.................................................................................................................. 17

Answering Calls ................................................................................................................. 18

Answer a Call ................................................................................................................................ 18

Auto Answer .................................................................................................................................. 18

Answer a Call Waiting ................................................................................................................... 19

Calling and Called Party Display................................................................................................... 19

CALL HANDLING ................................................................................................... 20

Hold ................................................................................................................................... 20

Hold a Call..................................................................................................................................... 20

Retrieve a Call from Hold .............................................................................................................. 20

Change On-Hold Settings ............................................................................................................. 20

Call Forward ...................................................................................................................... 20

Program Call Forward ................................................................................................................... 20

Enable/Disable Call Forward......................................................................................................... 21

Call Transfer ...................................................................................................................... 21

Transfer a Call to an Unconnected Third Party............................................................................. 21

Transfer a Call to a Third Party Already on Hold .......................................................................... 22

Conference Call (Three-Way)............................................................................................ 22

Add a Third Party to a Call in Progress......................................................................................... 22

Add a Party On Hold to a Call in Progress.................................................................................... 22

Leave a Conference Call............................................................................................................... 23

Messages - Advisory ......................................................................................................... 23

Create an Advisory Message ........................................................................................................ 23

Enable/Disable your Advisory Message........................................................................................ 23

Messaging – Voice Mail..................................................................................................... 23

Access your Voice Mail Messages................................................................................................ 24

USING ADVANCED FEATURES ............................................................................ 25

Do Not Disturb ................................................................................................................... 25