Sony str-dn1020 User Guide

D:\NORM'S JOB\SONY HA\SO0126\STR-DN1020\4282218111_GB Web\GB07ADD_STR-
DN1020-CEL.fm

STR-DN1020

4-282-218-11(1)

• Check that the equipment is connected 

correctly to the audio input jacks for that 
equipment.

• Check that the cord(s) used for the 

connection is (are) fully inserted into the 
jacks on both the receiver and the 
equipment.

• Check the INPUT MODE (page 85).
• Check the setting of “Audio Out” in the 

HDMI Settings menu (page 98).

• Check that the equipment is connected 

correctly to the HDMI jack for that 
equipment.

• You cannot listen to the Super Audio CD 

by connecting HDMI.

• Depending on the playback equipment, 

you may need to set up the HDMI setting 
of the equipment. Refer to the operating 
instructions supplied with each 
equipment.

• Be sure to use a High Speed HDMI cable 

when you view images or listen to sound, 
especially for the 1080p, Deep Color 
(Deep Colour) or 3D transmission.

• Sound may not be output from the receiver 

while the GUI appears on the TV screen. 
Press GUI MODE to select “GUI OFF”.

• Check that the selected digital audio input 

jack is not reassigned to other inputs 

 

• Check that the “A. DIRECT” is not being 

used.

• Check that all connecting cords are 

inserted to their input/output jacks for the 
respective jacks of the receiver, speakers 
and the equipment.

• Check that both the receiver and all 

equipment are turned on.

• Check that MASTER VOLUME control is 

not set to “VOL MIN”.

• Check that the SPEAKERS is not set to 

“SPK OFF” (page 38).

• Check that headphones are not connected 

to the receiver.

• Press MUTING or 

 on the remote 

control to cancel the muting function.

• Try pressing the input button on the 

remote control or turning the INPUT 
SELECTOR on the receiver to select the 
equipment of your choice (page 46).

• The protective device on the receiver has 

been activated. Turn off the receiver, 
eliminate the short-circuit problem, and 
turn on the power again.

• Check that the speakers and equipment are 

connected securely.

• Check that the connecting cords are away 

from a transformer or motor, and at least 

 

3 meters (10 feet) away from a TV set or 
fluorescent light.

• Move your audio equipment away from 

the TV.

• The plugs and jacks are dirty. Wipe them 

with a cloth slightly moistened with 
alcohol.

• Check that the speakers and equipment are 

connected correctly and securely.

• Adjust the sound level parameters using 

the Speaker Settings menu.

• When the receiver enters into standby 

mode, sound is from the last HDMI 
component selection before you turned off 
the receiver. If you are enjoying other 
equipment, play the equipment and 
perform the One-Touch Play operation, or 
turn on the receiver to select the HDMI 
equipment you want to enjoy.

• Make sure “Pass Through” is set to “ON” 

in the HDMI Settings menu if you connect 
equipment not compatible with the 
“BRAVIA” Sync to the receiver (page 98).