AASTRA 51i User Guide

Model 51i IP Phone User Guide  79

Goodbye Key Cancels Incoming Calls

The 51i has a feature that allows you to configure the Goodbye key to drop a second 
incoming call or ignore incoming calls presented to the phone when you are on an 
active call. The parameter is called "Goodbye Key Cancels Incoming Call" and is 
configurable via the Aastra Web UI.
If you enable this parameter, which is the default, pressing the Goodbye key rejects 
calls coming into the phone while you are on an active call. When you disable this 
parameter, pressing the Goodbye key hangs up the active call. 
If you disable this feature, and the phone receives another call when an active call is 
already present, the 51i displays "3 Ignore Answer 4" on the LCD. For the 51i, 
you must use the Right and Left arrow keys to answer or ignore the call.
A User can set this parameter using only the Aastra Web UI.

Configuring Goodbye Key to Cancel Incoming Calls

Use the following procedure to configure the Goodbye key to cancel incoming calls 
on the IP Phone.

1. Click on Basic Settings->Preferences->General.

2. The "Goodbye Key Cancels Incoming Call" field is enabled by default. If 

required, disable this field by unchecking the check box.

3. Click 

 to save your settings.

Aastra Web UI

Note: "Goodbye Key Cancels Incoming Call" is enabled by default.