Yamaha RX-V3900 User Guide

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128
 En
Troubleshooting
■ HDMI
■ Tuner (FM/AM)
■ HD Radio (U.S.A. model only)
Problem
Cause
Remedy
See 
page
No picture or sound.
The number of the connected HDMI 
components is over the limit.
Reduce the number of the connected HDMI 
components.
HDCP authentication failed.
Check that the connected HDMI components support 
the HDCP copy protection standards.
Problem
Cause
Remedy
See 
page
FM
FM stereo reception is 
noisy.
The characteristics of FM stereo 
broadcasts may cause this problem 
when the transmitter is too far away or 
the antenna input is poor.
Check the antenna connections.
Try using a high-quality directional FM 
antenna.
Use the manual tuning method.
There is distortion, and 
clear reception cannot 
be obtained even with a 
good FM antenna.
There is multi-path interference.
Adjust the antenna position to eliminate 
multi-path interference.
The desired station 
cannot be tuned into 
with the automatic 
tuning method.
The signal is too weak.
Use a high-quality directional FM antenna.
Use the manual tuning method.
Previously preset 
stations can no longer 
be tuned into.
This unit has been disconnected for a 
long period.
Preset the stations again.
AM
The desired station 
cannot be tuned into 
with the automatic 
tuning method.
The signal is weak or the antenna 
connections are loose.
Tighten the AM loop antenna connections 
and orient it for the best reception.
Use the manual tuning method.
There are continuous 
crackling and hissing 
noises.
Supplied AM loop antenna is not 
connected.
Connect the AM loop antenna correctly even 
if you use an outdoor antenna.
Noises can result from lightning, 
fluorescent lamps, motors, thermostats 
and other electrical equipment.
Use an outdoor antenna and a ground wire. 
This will help somewhat, but it is difficult to 
eliminate all noise.
There are buzzing and 
whining noises.
A TV set is being used nearby.
Move this unit away from the TV set.
Problem
Cause
Remedy
See 
page
This unit cannot 
receive the HD Radio 
signals of the 
selected radio 
station.
The radio station provides analog FM/
AM radio service only.
Select other radio stations that provides the HD 
Radio service.
The signal is too weak.
Adjust the antenna position.
Use a high-quality FM/AM antenna.
This unit cannot 
select other audio 
programs than the 
main program.
The radio station provides an audio 
program only.
HD Radio information 
does not appear.
The radio station does not provide the 
information.