OKI MC560N User Guide

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Troubleshooting > 162
remove the image drum (
), tap the toner cartridge, and slowly swing it 20 to 30 
degrees vertically several times. Be careful not to let the toner 
leak from the cartridge. If this does not work, the image drum 
unit may need to be replaced. Contact your supplier to get a 
replacement.
MFP 
IS
 
SET
 
FOR
 
DELAYED
 
TRANSMISSION
 
BUT
 
IT
 
DID
 
NOT
 
SEND
Check the display to make sure that the MFP is set to the correct 
time and date (
).
MFP 
WILL
 
NOT
 
POLL
 
A
 
REMOTE
 
MACHINE
Call the person at the remote machine and make sure that they 
have loaded documents and that their machine is set to polling 
transmission mode.
MFP 
IS
 
CONNECTED
 
TO
 
A
 PBX 
BUT
 
IT
 
IS
 
NOT
 
POSSIBLE
 
TO
 
DIAL
 
OUT
Be certain that the dial prefix is entered before the telephone 
number for each number dialled or programmed into the MFP 
(
).
MFP 
ALWAYS
 
ANSWERS
 
BEFORE
 
ITS
 
POSSIBLE
 
TO
 
USE
 
THE
 
EXTERNAL
 
TELEPHONE
If an external telephone is connected, change the MFP’s ring 
response setting (
).
F
AXES
 
RECEIVED
 
SOMETIMES
 
LOOK
 
DISTORTED
If the document received is wider or longer than the paper loaded 
in the paper tray, the machine automatically reduces the width 
or length of the document so that it will fit on the paper. This type 
of problem could also be communication related.