Lexmark X5650 User Manual

Page of 173
d
On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed.
e
Write down the SSID.
Note: Make sure you copy it exactly, including any capital letters.
2
Print the printer network setup page.
In the Wireless section, look for SSID.
3
Compare the SSID of the computer and SSID of the printer.
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
If the SSIDs are not the same, then run the Lexmark Wireless Setup Utility again to set up the printer on the
wireless network used by the computer.
M
AKE
 
SURE
 
THAT
 
THE
 
COMPUTER
 
IS
 
NOT
 
CONNECTED
 
TO
 
A
 V
IRTUAL
 P
RIVATE
 N
ETWORK
 (VPN)
Most Virtual Private Networks allow computers to communicate with only the VPN and no other network at the
same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless
setup on the computer.
To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN
connections. If you do not have a VPN Client software installed, check the connections manually using the Windows
VPN Client.
If you would like to have the ability to connect to your local network and to a VPN at the same time, the system
support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split
tunneling due to security or technical concerns.
Cannot print over wireless network
If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, you can try uninstalling and reinstalling the software.
These are possible solutions. Try one or more of the following:
M
AKE
 
SURE
 
YOUR
 
COMPUTER
 
IS
 
CONNECTED
 
TO
 
YOUR
 
WIRELESS
 
ACCESS
 
POINT
 (
WIRELESS
ROUTER
)
See if you have access to the Internet by opening your Web browser and accessing any site.
If there are other computers or resources on your wireless network, check to see if you can access them from
your computer.
M
OVE
 
THE
 
COMPUTER
 
AND
/
OR
 
PRINTER
 
CLOSER
 
TO
 
THE
 
WIRELESS
 
ROUTER
Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range
for optimal performance is generally 100–150 feet.
M
OVE
 
YOUR
 
ACCESS
 
POINT
 
TO
 
MINIMIZE
 
INTERFERENCE
There may be temporary interference from other devices such as microwave ovens or other appliances, cordless
phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to
these devices.
Troubleshooting
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