Vornado DVTH User Guide

Page of 10
English
VORnaDO aiR LLc 
5-yEaR LiMiTED waRRanTy
Vornado Air LLC (“Vornado”) warrants to the original consumer or 
purchaser that this TVH500 heater (“Product”) is free from defects in 
material or workmanship for a period of five (5) years from the date of 
purchase. If any such defect is discovered within the warranty period, 
Vornado, at its discretion, will repair or replace the Product at no cost if the 
Product is returned to Vornado postage-paid. Repairs not covered by the 
warranty or outside the warranty period will require a fee to cover the cost of 
materials, handling and shipping. 
This warranty does not apply to defects resulting from abuse of the 
Product, modification, alteration, repair or service of the Product by 
anyone other than Vornado, mishandling, improper maintenance, 
commercial use of the Product, damages which occur in shipment or are 
attributed to acts of God.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS 
THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL 
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY 
ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY 
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS 
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or 
consequential damages, or allow limitations on how long an implied 
warranty lasts, so the above limitations or exclusions may not apply to 
you. This warranty gives you specific legal rights, and you may have 
other rights that vary from state to state.
For warranty or repair service, call 1-800-234-0604 or email 
consumerservice@vornado.com to obtain a Return Authorization 
(“RA”) form. Please have or include your Product’s model number and 
serial number, as well as your name, address, city, state, zip code and 
phone number when contacting Vornado for warranty service. You may 
be required to provide the original sales receipt. For your records: 
Staple or attach your original sales receipt to this Owner’s Guide. Please also 
write your Product’s serial number below (located on product specs decal).
Serial No.______________________________________
  
After receiving the RA form, ship your Product to: 
Vornado Air LLC
Attn: Warranty & Repair
415 E. 13th Street
Andover, KS 67002
 
To assure proper handling, packages must be clearly marked with the RA 
number. Packages not clearly marked with the RA number may be refused at the 
receiving dock.
Please allow 1-2 weeks for repair and return of your Product after the  
Product is received.
Product registration available online at www.vornado.com.
© 2011 Vornado Air LLC Andover, KS 67002
Specifications subject to change without notice. Vornado® is a trademark owned 
by Vornado Air LLC. Designed, engineered and assembled in the U.S.A.
VORNADO CONSUMER SERVICES
8
www.vornado.com
consumerservice@vornado.com
800.234.0604